Business Details
50+ Years
experience
Emergency
services
Expert Plumbing, Heating & Cooling Services in Kingston, PA
Ken Rex Plumbing, Heating & Cooling has served the Greater Wilkes-Barre/Scranton and Poconos Mountain communities for over 75 years as a second-generation, family-owned business. Our founder, Ken, personally designs energy-efficient systems tailored to each client's needs, supervising installations and educating customers on system operation and maintenance. With Carrier-certified technicians and a focus on preventive maintenance, we deliver reliable plumbing, heating, and cooling solutions.Our team's expertise spans HVAC system sizing, ductwork optimization, and indoor air quality improvements, ensuring long-term comfort and efficiency. We prioritize customer education, transparent pricing, and 24/7 emergency service, backed by extended warranties and factory-certified workmanship. Our commitment to quality is reflected in our 105+ five-star reviews and decades of repeat business.
Services
Plumbing Repair
HVAC Installation
Water Heater Services
Indoor Air Quality
Preventive Maintenance
Details
- Year established: 1948
Highlights and features
- 75+ years of combined experience in HVAC and plumbing services
- Personalized system design and installation oversight by owner Ken Rex
- 24/7 emergency service with certified technicians
- Factory-authorized Carrier dealer with extended warranties
- Comprehensive preventive maintenance programs
Associations and certifications
- Carrier Dealer
What people say
Very professional
Courteous staff
Timely service
Excellent workmanship
Knowledgeable technicians
Services
Plumbing Repair
Our licensed plumbers handle all residential and commercial plumbing needs including leak detection, pipe repair, and fixture installation. We specialize in older home systems and offer same-day water heater replacements. Our technicians use advanced diagnostic tools to identify hidden leaks and provide lasting solutions for drain lines, cast-iron pipes, and water conditioning systems.
HVAC Installation
We expertly size and install complete heating and cooling systems tailored to your home's specifications. Our process includes square footage analysis, climate zone considerations, and ductwork optimization. As Carrier dealers, we offer high-efficiency furnaces, air conditioners, and heat pumps with proper refrigerant charging and system balancing for maximum performance.
Indoor Air Quality
Improve your home's air quality with our comprehensive solutions including HEPA filters, UV light systems, and humidity control. We address mold prevention through proper ventilation and duct cleaning, while our energy recovery ventilators maintain fresh air circulation without compromising energy efficiency.
Preventive Maintenance
Our annual maintenance programs extend equipment lifespan and prevent breakdowns. Services include coil cleaning, refrigerant checks, electrical component testing, and safety inspections. We offer performance tune-ups for ductless systems, boilers, and traditional HVAC units with detailed system diagnostics and operational adjustments.
Water Heater Services
We provide full water heater solutions including tankless conversions, traditional tank replacements, and hybrid system installations. Our technicians address common issues like sediment buildup, pressure problems, and odor elimination while offering energy-efficient upgrade options with proper venting and temperature regulation.
People
Ken Rex
Owner/Operator
Third-generation plumbing and HVAC expert with 40+ years of hands-on experience. Oversees system design and installation, ensuring energy efficiency and code compliance. Holds Carrier Factory Authorized Dealer certification and maintains active involvement in customer education.
Questions
What HVAC maintenance services do you offer?
We provide comprehensive tune-ups for all system components including coil cleaning, refrigerant checks, electrical testing, and safety inspections. Our annual maintenance plans include priority service and detailed system diagnostics.
Do you offer emergency plumbing services?
Yes, we provide 24/7 emergency service for plumbing issues including burst pipes, water heater failures, and severe leaks with immediate response from our trained technicians.
What financing options are available?
We offer flexible financing through approved credit programs for major HVAC and plumbing projects, including special promotions and manufacturer rebates.
How do you handle system sizing?
Our technicians perform detailed load calculations considering square footage, climate zone, insulation levels, and ductwork efficiency to ensure properly sized equipment for optimal performance.
What brands do you work with?
As a Carrier Factory Authorized Dealer, we install and service Carrier products. We also work with major brands for water heaters, plumbing fixtures, and indoor air quality equipment.
Do you provide service warranties?
Yes, we offer extended warranties covering both parts and labor for new equipment installations, with optional service agreements for ongoing maintenance coverage.
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