Here When You Need Us Most! ~Big or Small We Do it All~
At 911 Plumbing & Heating, we take pride in being the go-to plumbers in Great Falls, Montana. As a family-owned and operated business, we've built a reputation for providing top-notch plumbing services and customer service to our community. With over a decade of experience, we've established ourselves as the premier plumbing company in Great Falls, Montana.
We understand that when it comes to plumbing and HVAC services, you have many options to choose from. But what sets us apart is our commitment to providing exceptional service, honesty, and affordability. We believe that these values are the foundation of any successful business, and we strive to uphold them in everything we do.
Our Services
As your trusted plumbing and HVAC partner, we offer a wide range of services to meet your needs. We cater to both residential and commercial clients, providing solutions for clogged drains, leaky faucets, and other plumbing issues. Our expertise includes:
- Drain Cleaning: We use our state-of-the-art jet drain cleaning system to blast away clogs and get your drains flowing smoothly again.
- Repiping: When your old water lines are failing, we can replace them with new, durable pipes that come with a complete warranty.
- Water Heaters: Whether your water heater is not producing enough hot water or is leaking, we can repair or replace it to get you back to enjoying warm showers and clean clothes.
- HVAC Services: We offer maintenance plans, repairs, and installations for your heating and cooling systems, ensuring your home stays comfortable and energy-efficient.
What Sets Us Apart
As a local, family-owned business, we take pride in our community involvement and commitment to our customers. We understand that our reputation is built on trust, and we strive to earn your loyalty with our services. When you choose 911 Plumbing & Heating, you can expect:
- Fast, reliable response times: We're available 24/7 to respond to your emergencies.
- Honest, upfront pricing: No hidden fees or surprises - just transparent, affordable pricing.
- Expert technicians: Our pros are trained, licensed, and insured to ensure top-quality workmanship.
- Warranty and support: We stand behind our work with warranties and exceptional customer service.
Contact Us
If you're in need of plumbing or HVAC services, don't hesitate to call us at (406) 760-1818 or visit our website to learn more about our services and schedule an appointment. We're dedicated to serving our community and providing the highest level of customer satisfaction.
Work Quality and Customer Service
The majority of reviewers reported excellent work quality and customer service from 911 Plumbing and Heating. Many praised the technicians' professionalism, politeness, and knowledge. Some reviewers mentioned that the technicians arrived promptly, were efficient, and did an excellent job. A few reviewers also appreciated the upfront pricing and the fact that the technicians cleaned up after completing the job.
Billing and Customer Service Issues
However, one reviewer had a very negative experience with the company's billing and customer service. The reviewer was charged an exorbitant amount for a simple repair and was treated rudely by the customer service representative when they called to inquire about the bill.
Positive Experiences with Specific Technicians
Several reviewers praised specific technicians, such as Derrick, Wes, and Spencer, for their excellent work and professionalism.
Scheduling and Availability
Some reviewers mentioned that 911 Plumbing and Heating was able to schedule appointments quickly, even on short notice, and had availability when other companies did not.
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