Saving You Money, One Degree at a Time
A Family-Owned HVAC Company Committed to Comfort and Quality
Since 2000, Hecox Home Services has been a trusted partner for Rockville and nearby Maryland residents regarding all their heating, cooling, and indoor air quality needs. We are a family-owned and operated business that prioritizes customer comfort and exceptional service.
Our Mission
Our mission is to provide our customers with reliable and efficient solutions that enhance the comfort and well-being of their homes. We believe in building lasting relationships based on trust, honesty, and personalized attention.
The Hecox Home Services Difference
- Fast and Reliable Service: We understand the importance of quick responses when your HVAC system breaks down. Our technicians are highly trained and equipped to diagnose and repair problems efficiently. Many repairs are completed the same day.
- Expert Knowledge: With second- and third-generation home comfort specialists on our team, we have the expertise to handle all your HVAC and indoor air quality needs. We are certified and stay updated with the latest advancements in the industry.
- Honest & Transparent Communication: We believe in open and clear communication with our clients. We provide comprehensive explanations of issues, repair options, and costs before any work begins.
- Quality Solutions: We stand behind our work and only recommend the highest quality brands like Lennox, Carrier, and Daikin. We also offer financing options to make upgrading your system more affordable.
- Personalized Solutions: We take the time to understand your unique needs and preferences. Whether you require heating, cooling, or indoor air quality solutions, we will work with you to design a custom plan that meets your specific requirements.
Services We Offer
- Heating Services:
- Furnace Repair & Installation
- Heat Pump Service & Installation
- Preventative Maintenance
- Cooling Services:
- AC Repair & Installation
- Duct Cleaning & Repair
- Comprehensive Tune-ups
- Indoor Air Quality Solutions:
- Air Purification & Filtration
- Humidifiers & Dehumidifiers
- Air Duct Cleaning & Repair
Contact Us Today
For reliable, trustworthy HVAC services in Rockville and surrounding areas, look no further than Hecox Home Services. Call us at 301-943-5339 or request service online. We look forward to helping you achieve optimal comfort and satisfaction in your home!
Overall Experience
The majority of reviewers have had a positive experience with Hecox Home Services, praising their knowledgeable and friendly technicians, prompt service, and exceptional customer service.
Positive Aspects
- Technicians are knowledgeable and friendly
- Prompt and efficient service
- Good communication and follow-up
- Honest and fair pricing
- Willingness to own and fix mistakes
Negative Aspects
- One reviewer was disappointed that a 30ft ladder was not provided for their rooftop unit checkup, despite being assured it would be available
- Some reviewers mentioned issues with installation and inventory, but these were resolved promptly and to their satisfaction
Installation and Service
Reviewers were pleased with the installation and service provided by Hecox Home Services, citing efficient and professional work, and prompt resolution of any issues that arose.
Customer Service
Customer service was a highlight for many reviewers, with representatives like Nicole and Gayle being praised for their helpfulness and knowledge.
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