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Haller Enterprises has been serving the central and eastern Pennsylvania region for over 40 years, specializing in comprehensive home comfort solutions for both residential and commercial properties. Our team of skilled technicians are dedicated to providing unparalleled services and solutions that enhance the lives of our customers and the communities we serve.
Our Services
We offer a comprehensive range of services to keep your home comfortable and efficient throughout the year. Our expertise includes:
Heating & Cooling
- Comprehensive system installation, repair, and maintenance
- Emergency repair services
- Furnace and air conditioner repair and replacement
- Ductless heating and cooling solutions
- Oil-to-gas conversions
Plumbing & Water Conditioning
- Professional plumbing repairs and installations
- Water heater repair and installation
- Drain cleaning and sewer services
- Comprehensive water conditioning solutions
Electrical
- Full-service electrical repairs and installations
- Emergency electrical services
- Lighting and surge protection installations
- Smart home solutions
Additional Services
- Indoor air quality improvement
- Sump pump installations
- Sewer services
Our Mission
Our mission is to enrich the lives of our customers and communities by providing:
- Unparalleled customer service: We prioritize communication, transparency, and professionalism in every interaction.
- Efficient solutions: We identify and solve problems effectively to restore comfort and improve efficiency.
- Sustainable solutions: We recommend and implement sustainable practices to save energy and reduce environmental impact.
Why Choose Haller Enterprises?
- Experienced and certified technicians
- Cutting-edge technology and equipment
- Flexible financing options available
- Priority customer service and responsiveness
- Personalized solutions tailored to your unique needs
Communication and Service Issues
The reviews on this page highlight significant issues with Haller's communication and service. Several customers experienced long wait times, failed appointments, and lack of follow-up from the company. For instance, one customer was left hanging for 19 hours before getting an update on their scheduled appointment. Another customer was promised a call from a technician, but never received it.
Disorganization and Unprofessionalism
The reviews also indicate a lack of organization and professionalism within the company. One customer reported being told that someone would contact them the next day, but no one ever called back. Another customer was subjected to upselling and pressure tactics from a technician. The company's inability to communicate effectively and follow up on appointments has led to frustration and disappointment among customers.
Lack of COVID Precautions
One reviewer expressed concern about the company's lack of COVID-19 safety precautions. Although the technician was helpful and did a good job, the reviewer was shocked that the technician did not wear a mask, despite them having one. This raises serious concerns about the company's prioritization of public health and safety.
Positive Experiences
However, not all reviews were negative. Several reviewers had positive experiences with Haller's technicians, citing their professionalism, competence, and friendliness. One reviewer praised the company's efficiency and willingness to accommodate their schedule. Another reviewer appreciated the company's ability to get new equipment scheduled and installed quickly.
Negative Experiences
On the other hand, a few reviewers reported having horrible experiences with the company. One reviewer described the company's communication skills as "terrible, " while another reviewer was left waiting for 3.5 months with no updates on their scheduled installation. Another reviewer reported being taken advantage of by a technician who upsold unnecessary equipment.
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