Business Details
30 Years
experience
Your Trusted Partner for HVAC Solutions
Falcon Heating & Cooling is a family-owned and operated heating and air conditioning company that has been serving El Paso County since 1996. Our team of experienced technicians provides a wide range of services including repair, installation, and maintenance of home comfort systems. We take pride in our work and strive to provide our customers with the highest quality service. Our goal is to ensure that your home is comfortable and safe all year round. We are a certified Trane dealer and have an A+ rating with the Better Business Bureau. With over 30 years of combined experience, our team is dedicated to exceeding customer expectations through personalized service and industry expertise.We prioritize transparency, reliability, and customer satisfaction in every project we undertake. Our commitment to excellence has earned us recognition as a Trane Distinguished Dealer and a NextDoor Neighborhood Fave. We offer free on-site estimates for installations and emphasize preventative maintenance to extend the lifespan of your systems. Our licensed and insured technicians are trained to handle all makes and models, ensuring efficient and lasting solutions for every client.
Services
Heating Repair
System Installation
Air Conditioning Repair
Furnace Repair
Preventative Maintenance
Details
- Year established: 1996
Highlights and features
- We offer free on-site estimates for installations.
- Our team provides preventative maintenance and service.
- We are a licensed and insured HVAC contractor.
- We are an authorized Trane dealer with a Distinguished Dealer Award.
- We are a family-owned business with over 30 years of experience.
Associations and certifications
- Trane Certified Dealer
- Better Business Bureau A+ Rating
What people say
Most professional service
Highly recommended
Family owned
A+ rating
Trane certified
Services
Furnace Repair
Our furnace repair service ensures your heating system operates efficiently during cold months. Experienced technicians diagnose and fix issues with all makes and models. We prioritize quick, lasting solutions to restore home comfort.
A/C Repair
Fast and reliable air conditioning repair services restore your system's performance. Our experts handle breakdowns promptly, minimizing discomfort while ensuring energy-efficient operation for long-term savings.
System Installation
Professional installation of new heating and cooling systems tailored to your home's needs. We help select optimal equipment from trusted brands like Trane, ensuring proper sizing and energy efficiency for maximum comfort.
People
Gary Randolph
President
Founder of Falcon Heating & Cooling since 1996. Prioritized family values while building a trusted HVAC business. Now enjoys mentoring family members in the company and outdoor activities.
Cody Randolph
Vice President
Grew up in the HVAC industry, now leads operations with hands-on expertise. Balances family life with managing installations and repairs, ensuring customer satisfaction through technical excellence.
Zach Miller
Service Technician
15-year Air Force veteran bringing precision to HVAC repairs. Combines military discipline with technical skills to deliver reliable service while maintaining work-life balance with family time.
Mary Weissmann
Customer Service
Serves as the company's communication hub, managing scheduling and client interactions. Passionate about delivering exceptional service while balancing personal interests like Scrabble and pet care.
Sarah Miller
Project Manager
Transitioned from mortgage industry to family business in 2023. Applies project management expertise to HVAC operations while maintaining hands-on involvement in daily tasks and family activities.
Questions
What HVAC services do you offer?
We provide furnace and AC repair, system installation, preventative maintenance, and air quality solutions for residential properties in El Paso County.
Are you a certified HVAC contractor?
Yes, we're a certified Trane dealer with an A+ Better Business Bureau rating and fully licensed/insured technicians.
Do you offer emergency HVAC services?
We prioritize urgent repairs during regular business hours but don't provide after-hours emergency services.
How can I schedule service?
Contact us through our website or phone to schedule appointments. Our customer service team will coordinate convenient timing for your HVAC needs.
What makes your company different?
We combine 30+ years of family-owned expertise with Trane-certified technology, offering personalized service and preventative maintenance programs for long-term system performance.
