Dedicated to your family's full comfort, REQUEST SERVICE
At Cosby Heating & Cooling, we pride ourselves on providing top-notch air conditioning and heating services in Mt. Vernon, OH. With years of experience and a reputation for reliability, we have established ourselves as a trusted leader in the HVAC industry. Our highly-skilled technicians are dedicated to providing exceptional service, ensuring that our customers receive the best possible solutions for their heating and cooling needs.
Our Services
At Cosby Heating & Cooling, we offer a wide range of services to cater to the diverse needs of our customers. Whether you need AC installation, maintenance, or repair, we have the expertise to get the job done efficiently. Our services include:
Air Conditioning
- AC Installation: Our expert technicians will ensure that your new air conditioning system is installed correctly, providing you with a comfortable and energy-efficient cooling experience.
- AC Repair: Fast and reliable AC repair services are just a phone call away. Our technicians will quickly diagnose and fix any issues, getting your system up and running in no time.
- AC Maintenance: Regular maintenance is crucial for the longevity and performance of your AC system. Our technicians will clean, inspect, and perform any necessary repairs to keep your system running smoothly.
- Geothermal Systems: For environmentally conscious homeowners, our geothermal systems provide a sustainable and efficient way to cool and heat your home.
Heating Services
- Heating Repair: Our technicians are trained to fix all types of heating systems, ensuring that you and your family stay warm and cozy during the winter months.
- Heating Installation: Whether you're installing a new system or replacing an old one, our experts will guide you through the process and ensure a seamless installation.
- Heating Maintenance: Regular maintenance is essential for heating system longevity and efficiency. Our technicians will inspect, clean, and perform any necessary repairs to keep your system running smoothly.
Commercial HVAC Services
At Cosby Heating & Cooling, we recognize the importance of commercial HVAC systems. Our experienced technicians will work with you to customize a solution that meets your business needs, ensuring a comfortable and productive work environment.
Why Choose Us?
At Cosby Heating & Cooling, we pride ourselves on our commitment to customer satisfaction, quality workmanship, and personalized service. Our expertise, combined with affordability and excellence, sets us apart from the competition. We believe that every customer is unique, and we strive to provide tailored solutions that meet their individual needs.
Customer Experience
The reviews highlight the importance of professionalism, knowledge, and attention to detail in the HVAC industry. Some customers praised the technicians for their expertise and friendly demeanor, while others were disappointed with the lack of knowledge and confusing communication.
Positive Aspects
Technician Performance
Several reviewers complimented the technicians on their professionalism, knowledge, and attention to detail. John, Levi, and Joe were mentioned as technicians who provided excellent service, explained the fixes clearly, and were friendly and polite.
Quick Response and Reasonable Pricing
Some customers appreciated the quick response time and reasonable pricing of the services provided by Cosby.
Honesty and Integrity
One reviewer was impressed by the honesty of the technician, John Robertson, who detected that the previous company had recommended unnecessary repairs and potentially damaging the system.
Negative Aspects
Communication Issues
One reviewer experienced confusing communication, including a cancelled appointment email and a follow-up email that felt passive-aggressive.
Lack of Knowledge
Another reviewer was underwhelmed by the technician's knowledge, particularly regarding the purpose of multiple sensors in the house.
Unclear Justification
The same reviewer was disappointed that the technician recommended replacing the entire system without providing a solid justification.
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