Burke Energy has been a trusted provider of heating oil, cooling, and home services for many years. We take pride in being the name that our neighbors rely on for high-quality services and excellent customer care. Our local teams live in the same communities as our customers, enabling us to understand their needs better than other companies. We are committed to being there for our customers 24/7, regardless of the weather.
Why Choose Burke Energy?
- Local and Experienced: Our teams are composed of local experts who understand the unique needs of our customers. We have been serving the community for many years and have built a reputation for excellence.
- 24/7 Service and Support: We are always available to our customers, providing them with peace of mind knowing that we are just a phone call away.
- Comprehensive Services: We offer a wide range of services, from heating oil delivery and cooling to electrical services and chimney sweeping. We are a one-stop-shop for all your home service needs.
- Affordable and Transparent Pricing: We believe in providing our customers with transparent and affordable pricing, with no hidden fees or surprises. We offer various pricing and payment plans to suit our customers' budget and needs.
The History of Burke Energy
Burke Energy was founded many years ago with the mission of providing high-quality home services to the local community. Over the years, we have grown and expanded our services to meet the changing needs of our customers. We have remained committed to our mission and values, which have enabled us to build long-lasting relationships with our customers.
Us vs. Other Oil Companies
At Burke Energy, we pride ourselves on being different from other oil companies. We are a local and experienced provider, committed to providing our customers with excellent service and support. Here are some ways we stand out from other oil companies:
- Local Expertise: Our teams are composed of local experts who understand the unique needs of our customers. We live and work in the same communities as our customers, enabling us to provide tailored services that meet their specific needs.
- 24/7 Service and Support: We are always available to our customers, providing them with peace of mind knowing that we are just a phone call away.
- Comprehensive Services: We offer a wide range of services, from heating oil delivery and cooling to electrical services and chimney sweeping. We are a one-stop-shop for all your home service needs.
- Affordable and Transparent Pricing: We believe in providing our customers with transparent and affordable pricing, with no hidden fees or surprises. We offer various pricing and payment plans to suit our customers' budget and needs.
24/7 Service and Support
At Burke Energy, we understand that home service emergencies can happen at any time. That's why we offer 24/7 service and support to our customers. Whether it's a heating oil delivery, cooling system repair, or electrical emergency, we are always available to help. Our teams are trained to respond quickly and efficiently to our customers' needs, providing them with the peace of mind they deserve.
Company Overview
Sclafani Energy, now a subsidiary of Burke Energy, has received mixed reviews from its customers. While some customers have had positive experiences with the company, others have reported negative experiences, including issues with pricing, customer service, and delivery.
Pricing Concerns
Some customers have reported that Sclafani Energy is charging higher prices than its competitors, with one customer claiming that they were quoted 20-25% above market rate. Another customer reported being charged $300 for a minimal repair, which they believed was overpriced.
Customer Service Issues
Several customers have reported poor customer service experiences, including being given the runaround by representatives, being told different things by different representatives, and feeling harassed by the company.
Delivery and Repair Issues
Some customers have reported issues with delivery, including delayed or missed deliveries. One customer reported that their oil tank ran out because the company failed to deliver oil on time. Another customer reported that the company's repair services were ineffective and overpriced.
Positive Experiences
On the other hand, some customers have reported positive experiences with Sclafani Energy, including competitive pricing, friendly and professional service, and thorough repairs.
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