Business Details
34 Years
experience
Emergency
services
Your Trusted HVAC & Electrical Partner in Coeur d'Alene
ACI Northwest has been a trusted provider of HVAC and electrical services in the Coeur d'Alene and Spokane areas since 1992. Our team of certified technicians brings over 25 years of combined experience, delivering residential and commercial solutions with a 100% satisfaction guarantee. We specialize in heating, cooling, indoor air quality, water heater services, and electrical systems, backed by a commitment to fast, efficient service and competitive pricing. Our locally owned business prioritizes honest advice, professional execution, and long-term customer relationships. With a full-service sheet metal fabrication shop and 24/7 emergency support, we ensure reliability for both homeowners and businesses. Our partnerships with industry leaders like Trane, Lennox, and Generac reflect our dedication to quality equipment and innovative solutions.From routine maintenance to complex installations, we combine technical expertise with personalized service to meet diverse client needs. Our reputation for excellence is built on consistent performance, transparent communication, and a focus on safety and energy efficiency. As an employer of 60 skilled professionals, we maintain rigorous training standards to stay at the forefront of HVAC and electrical advancements. Whether addressing urgent repairs or planning large-scale commercial projects, ACI Northwest remains committed to exceeding expectations through integrity and technical mastery.
Services
HVAC Installation
Electrical Services
Water Heater Repair
Indoor Air Quality
Commercial HVAC
Details
- Year established: 1992
Highlights and features
- 25+ years of local HVAC and electrical expertise
- Certified technicians with manufacturer-specific training
- 24/7 emergency service availability
- Financing options for major system upgrades
- 100% satisfaction guarantee on all installations
What people say
Exceptional service
Prompt response
Professional technicians
24/7 availability
Satisfaction guarantee
Services
HVAC Installation
We provide professional installation of heating, ventilation, and air conditioning systems for residential and commercial properties. Our technicians are trained in leading brands like Trane, Lennox, and Daikin, ensuring proper sizing and energy efficiency. From furnaces and heat pumps to ductless mini-splits, we deliver customized solutions that enhance comfort while reducing energy costs. All installations include system testing and manufacturer warranty registration.
Electrical Services
Our licensed electricians handle residential and commercial electrical needs including panel upgrades, circuit breaker replacements, and generator installations. We offer surge protection systems, GFCI outlet installation, and full electrical maintenance plans. Emergency electrical repairs are available 24/7 with safety inspections to identify potential fire hazards or code violations.
Water Heater Repair
We service all types of water heating systems including tank, tankless, and heat pump models. Our technicians diagnose issues like inconsistent temperatures, leaks, or unusual noises to provide lasting repairs. We also offer replacement recommendations and energy-efficient upgrade options with proper sizing calculations for optimal performance.
Indoor Air Quality
Our IAQ specialists install and maintain air purification systems, humidifiers, and ventilation equipment to improve respiratory health. Services include UV germicidal lights, HEPA filtration systems, and energy recovery ventilators that reduce allergens and contaminants. We perform air quality assessments to identify pollution sources and recommend customized mitigation strategies.
Commercial HVAC
We support businesses with rooftop unit maintenance, chiller systems, and custom sheet metal fabrication. Our commercial division handles new construction installations, tenant improvement projects, and 24/7 emergency service for critical operations. Energy management solutions help businesses reduce utility costs while maintaining occupant comfort and compliance.
People
Jason R
General Manager
HVAC industry veteran with 25+ years experience. Graduated from Phoenix HVAC/R school, worked in Bay Area before returning to Coeur d'Alene in 1997. Led ACI Northwest's growth through technical excellence and customer service focus.
Mike
Commercial Account Manager
28-year company veteran transitioning from service electrician to commercial specialist. Expert in building automation systems and energy efficiency solutions. Active community volunteer supporting local swimming programs.
Jason H
Residential Sales Specialist
8-year ACI team member with HVAC industry experience since 1998. Completed manufacturer training programs including Trane Territory Manager HVAC and Comfort Advisor Bootcamp. Focuses on educating homeowners about comfort and affordability options.
Kevin
Residential Sales Specialist
Native Sandpoint resident returning home after 19-year radio industry career. Leverages sales expertise to build customer relationships. Committed to community through family involvement in Coeur d'Alene activities.
Felicia
Service Dispatch
6-year customer service professional managing appointment scheduling and client communications. Prior telecom industry experience enhances problem-resolution skills. Mother of one, actively involved in workplace morale initiatives.
Questions
What HVAC services does ACI Northwest offer?
We provide complete heating and cooling solutions including installation, repair, and maintenance for furnaces, heat pumps, ductless systems, and air conditioners in residential and commercial settings.
Do you offer emergency HVAC service?
Yes, we provide 24/7 emergency service with technicians available after hours to address urgent heating and cooling system failures.
What payment options are available?
We accept major credit cards and offer financing options for major equipment purchases through approved credit programs.
Are your technicians certified?
All technicians hold industry certifications and manufacturer-specific training from brands like Trane, Lennox, and Generac to ensure quality service.
Do you service both residential and commercial clients?
Yes, we serve both markets with dedicated teams for residential HVAC/electrical needs and commercial systems including rooftop units and building automation.
What is your service area?
We primarily serve Coeur d'Alene, ID and Spokane, WA with surrounding areas including Hayden, Post Falls, and Spokane Valley.
Videos
