At AutoCool Repairs, we understand that your vehicle's heating, ventilation, and air conditioning (HVAC) system is one of the most critical components of your vehicle's comfort and safety. That's why we're dedicated to providing high-quality repair services to keep your vehicle's HVAC system running smoothly all year round. With over 37 years of experience in the industry, our expert technicians are equipped to diagnose and repair a wide range of issues affecting your vehicle's HVAC system.
Who We Are
At AutoCool Repairs, our team is led by Janelle and Neal Goggins, a husband-and-wife duo with extensive experience in executive roles and management. With over 25 years of combined experience, they have built a team of dedicated professionals who share their commitment to providing exceptional customer service. Our team consists of experienced technicians who are highly skilled in the diagnosis and repair of HVAC systems, from simple tune-ups to complex repairs.
How We Work
At AutoCool Repairs, we take pride in our transparent and efficient approach to repairing your vehicle's HVAC system. Our process begins with a free visual inspection of your system, during which we'll identify any potential issues and discuss the necessary repairs with you before commencing work. We understand that every vehicle is unique, and we take the time to understand your specific needs and concerns.
Frequently Asked Questions
At AutoCool Repairs, we believe in being transparent about our services and practices. Below, you'll find answers to some of the most common questions our customers ask.
How Much Is This Going To Cost?
Prices vary depending on the parts, labor, and machine time required to complete the repair. We strive to provide competitive pricing that is significantly lower than dealership rates. You'll always receive an estimate before work begins, and we'll present you with a fair price backed by a solid warranty.
Do You Guarantee Your Work?
Yes, all our work is backed by a 12-month warranty for parts and labor. While we cannot warranty refrigerant or system components we don't replace, we'll do our best to recommend the proper repairs to provide years of trouble-free service.
Does my A/C system need regular maintenance?
Yes, regular maintenance is essential to keeping your A/C system running smoothly. We recommend keeping leaves and debris out from under the hood, ensuring your engine operates within a normal temperature range, and avoiding the use of cans of "Freon" from auto parts stores, which can introduce moisture and air into the system.
How long does an estimate take?
Visual inspections typically take 30-90 minutes to complete.
How long will my repairs take?
Dependent on the extent of the repairs, most jobs are completed on the same day. Once we've diagnosed your vehicle, we'll provide a more accurate estimate of the time required to complete the repairs.
Do you accept service contracts and extended warranties?
Yes, we work with extended warranty companies and will collaborate with them to ensure a smooth repair process. Keep in mind that you'll be responsible for any costs beyond what the warranty company will cover.
Can I supply my own parts?
With few exceptions, we cannot install customer-supplied parts. Exceptions may be made for specialty parts or parts not available through our vendors.
Can't you get a cheaper part or a used one?
While cheaper parts may be available, we prioritize top-quality name-brand parts to ensure the best possible results. Our reputation and your vehicle's safety are paramount.
What about rebuilt parts?
Due to our volume purchasing power, we can offer the highest quality parts at the best possible price.
Our Commitment
At AutoCool Repairs, our commitment to excellent service, quality work, and customer satisfaction is unwavering. We understand that your vehicle is a valuable investment, and we're dedicated to protecting that investment through our expertise and dedication to providing exceptional repair services.
Fraudulent Behavior
The review from Lone Ranger highlights a disturbing incident where the author's antique car was subjected to fraudulent behavior by upper management. The story goes that the car was taken to the shop for repairs, only to be told that a new system was needed after days of being there, with the cost amounting to $1600. However, when the author took the car to another mechanic, it was revealed that the fittings were left loose, causing the freon to escape, and the price was refunded.
Exceptional Service
On the other hand, most of the reviews praise the exceptional service provided by Auto Cool. People have been impressed with the friendly and honest staff, who diagnosed and repaired their air conditioning issues efficiently. Several reviewers have mentioned that they were able to save money by choosing Auto Cool over dealerships, with prices ranging from $461 to over $750. The comments highlight the expertise and professionalism of the staff, with many reviewers stating that they will be returning to the shop in the future.
Unpleasant Experience
Unfortunately, one reviewer was not satisfied with their experience. Lone Ranger's review highlights the fraudulent behavior mentioned earlier.

Be the first to review Auto Cool.
Write a Review