SCHEDULE SERVICE CALL NOW - Celebrating 75 Years of Excellence
At Estes Services, we pride ourselves on being a family-owned and operated business with a legacy spanning over 75 years. Founded in 1949, we have built a reputation as the leading provider of HVAC, plumbing, and electrical services in the greater Atlanta area. Our commitment to excellence, integrity, and customer satisfaction has earned us numerous awards, including the Carrier President's Award for ten consecutive years.
Our Services
We offer a wide range of services to meet your needs, including:
Air Conditioning
- Replacement, repair, and maintenance of air conditioning systems
- Installation of new systems, including Carrier Infinity Air Conditioners
- Replacement and repair of air conditioning units
Heating
- Replacement, repair, and maintenance of heating systems, including furnaces, heat pumps, ductless mini-splits, and boilers
- Installation of new heating systems
- Replacement and repair of heating units
Plumbing
- Maintenance and repair of plumbing systems, including drain cleaning, leak repair, and sewer line replacement
- Installation of new plumbing fixtures and water heaters
- Maintenance membership plans for your plumbing system
Electrical
- Repair and installation of electrical systems, including wiring, circuit breakers, and smart home devices
- Repair and replacement of electrical outlets and switches
- Installation of electric vehicle chargers and home electrical inspections
Indoor Air Quality
- Installation and maintenance of air quality systems, including air handlers, dehumidifiers, and whole-home ventilation systems
- Installation and maintenance of air purification systems, including ultraviolet air purifiers and humidifiers
Commercial Services
We also offer commercial services, including:
- HVAC system repair and maintenance for commercial properties
- Installation and maintenance of commercial plumbing systems
- Installation and maintenance of commercial electrical systems
- Customized solutions for commercial properties of all sizes
At Estes Services, we are dedicated to providing top-quality service, expertly trained professionals, and state-of-the-art equipment to ensure your comfort, safety, and efficiency. With over 75 years of experience, we have built a reputation as the leading provider of HVAC, plumbing, and electrical services in the greater Atlanta area. Contact us today to learn more about our services and how we can help you.
Disappointing Experiences
Many customers have reported subpar experiences with Estes HVAC systems. Michael J. has done business with Estes for over 40 years, but was shocked by the lack of professionalism during his last furnace inspection. The technician did not have the correct filter size and never followed up as promised. J. W. had a series of issues with their maintenance plan, including upselling, extended wait times, and overcharging for labor. The D. has had multiple issues with Estes, including a rude service tech and an overpriced repair estimate.
Lack of Transparency
Customers have expressed frustration with Estes' lack of transparency in their pricing and business practices. J. W.'s experience highlights the company's tendency to upsell and overcharge, rather than providing clear and upfront quotes. This lack of transparency led to J. W. questioning the value of their maintenance plan and the company's pricing strategies.
Poor Customer Service
Estes has also received criticism for its poor customer service. The D. reported a rude service tech, while J. W. had to wait extended periods for technicians to arrive and resolve issues. This lack of prompt and respectful communication has led to dissatisfaction among customers.
Limited Satisfaction
Only one reviewer, Donna M., had a positive experience with Estes. She praised the company's informative website and appreciated the clarifications it provided for her heat pump concerns.
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