We Have Your Comfort at Heart
At PM Plumbing & Mechanical, Inc., we are proud to be one of the most trusted and respected plumbing, HVAC, and process piping companies in Arizona. Established in 1985, we have built a reputation for providing exceptional service and unparalleled expertise in all aspects of plumbing, heating, and cooling. Our team of highly trained and experienced technicians is dedicated to ensuring that every customer receives the highest level of quality and care.
Services We Provide
At PM Plumbing & Mechanical, Inc., we offer a wide range of services to meet the unique needs of our clients. From emergency repairs to routine maintenance, we are equipped to handle any plumbing, HVAC, or process piping issue that may arise. Our services include:
- 24/7 Emergency Plumbing, Heating, and Cooling Repair: We understand that emergency situations can occur at any time, which is why we are available 24 hours a day, 7 days a week to respond to your plumbing, heating, and cooling needs.
- Residential and Commercial Plumbing: Our experienced technicians are skilled in dealing with a wide range of plumbing issues, including stopped lines, water heaters, sewage ejectors, booster pumps, and multi-story issues.
- HVAC Services: Our skilled technicians are trained to provide advanced mechanical HVAC solutions along with maintenance for a wide variety of equipment and systems.
- Process Piping: We offer essential assistance to Arizona industries that require high-purity plumbing and mechanical systems.
Meet Our Team
At PM Plumbing & Mechanical, Inc., we are proud to have a team of highly qualified and experienced professionals who are dedicated to providing exceptional service. Our team includes:
- Bobette Sherrard, President: As the owner, officer, and director of the Corporation, Bobette is responsible for the management, direction, and mission of PM Plumbing and Mechanical, Inc.
- Paul Sherrard, Secretary/Treasurer: As the Secretary/Treasurer, Paul is involved in the financial aspects of the company, including forecasting and planning.
- Jacob Sherrard, Legal Counsel & Operations: Jacob is responsible for the legal and operational aspects of the company.
- Robert Lamm, Controller: As the Controller, Robert is responsible for the financial and accounting aspects of the company.
- Paul Johnson, HVAC Superintendent: As the HVAC Superintendent, Paul is responsible for the maintenance and repair of HVAC systems.
- Vaughn Becker, Plumbing Superintendent: As the Plumbing Superintendent, Vaughn is responsible for the maintenance and repair of plumbing systems.
- Roseann Oberle, Office Manager: As the Office Manager, Roseann is responsible for the administrative tasks and daily operations of the company.
Overall Experience
The reviews of PM Plumbing and Mechanical are mixed, with some customers expressing high satisfaction with the company's services, while others report negative experiences.
Positive Experiences
Several customers have praised the company's technicians, specifically Steve, Anthony, and Brent, for being knowledgeable, friendly, and professional. These technicians have resolved complex plumbing issues, including fixing condensate lines and cast iron sewer lines, and have provided excellent customer service. The company's responsiveness, especially during emergencies, has also been commended.
Negative Experiences
On the other hand, some customers have reported poor experiences with the company. One customer had a technician who did not know what he was doing, causing damage to their plumbing system. The company's owner was also accused of lying and being verbally abusive. Another customer reported being overcharged for a service and receiving poor communication from the company. Additionally, some customers have experienced issues with scheduling and reliability.
Customer Service
The company's customer service has been a point of contention, with some customers reporting excellent communication and others experiencing poor communication, lies, and verbal abuse.

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