Business Details
23 Years
experience
Emergency
services
Expert HVAC Services in Cleveland, GA
ZAP Cooling and Heating has served Northeast Georgia since 2003, delivering top-rated HVAC solutions with a commitment to reliability and community values. Founded by Zack Presnell, our family-owned business combines over 20 years of industry experience with certified technicians who prioritize honest pricing and personalized service. We specialize in heating, cooling, and maintenance services for residential and commercial clients, offering 24/7 emergency support and energy-efficient solutions tailored to North Georgia's climate. Our team emphasizes transparent communication, upfront pricing, and preventative maintenance to ensure long-term system performance. Recognized as Best of White County for four consecutive years and Bryant Dealer of the Year, we balance big-company expertise with small-town care.From furnace installations to heat pump repairs, we use Manual J Load Calculations for precise system sizing and provide flexible financing options to meet diverse budgets. Our dedication to quality extends to indoor air quality solutions, ductless mini-split systems, and comprehensive maintenance plans designed to extend equipment lifespan. With service areas spanning eight counties, including Gainesville, Dahlonega, and Helen, we treat every client's home as if it were our own. Our 2-year labor and parts warranties, along with a 100% satisfaction guarantee, reflect our confidence in workmanship. By combining advanced technology with traditional values, we've built a reputation as Northeast Georgia's trusted HVAC partner.
Services
HVAC Repair
AC Installation
Furnace Service
Heat Pump Maintenance
Emergency HVAC
Indoor Air Quality
Ductless Mini-Splits
Maintenance Plans
System Replacement
Financing Options
Details
- Year established: 2003
Highlights and features
- 20+ years of HVAC experience serving Northeast Georgia
- Certified technicians with specialized training in heat pumps and mini-splits
- 24/7 emergency service with upfront pricing guarantees
- Transparent financing options for system replacements
- Locally owned with community-focused service values
What people say
Prompt emergency service
Knowledgeable technicians
Reliable repairs
Energy-efficient solutions
Transparent pricing
Services
HVAC Repair
Our certified technicians provide fast, reliable HVAC repairs for all system types and brands. We diagnose issues like refrigerant leaks, thermostat failures, and electrical problems with precision equipment. Emergency services available 24/7 across Northeast Georgia, ensuring minimal downtime during extreme weather conditions. All repairs include upfront pricing and manufacturer warranty validation.
Heat Pump Maintenance
Preventative maintenance plans include bi-annual inspections of coils, filters, and refrigerant levels. Our technicians clean components, check electrical connections, and optimize system efficiency. Regular maintenance extends equipment lifespan, reduces energy costs by up to 30%, and prevents unexpected breakdowns in both residential and commercial settings.
AC Installation
We install central air, ductless mini-split, and window unit systems with SEER-rated equipment. Our Manual J Load Calculations ensure proper sizing for optimal efficiency. Financing options available for qualifying customers, with professional installation that includes system testing and manufacturer warranty activation for long-term reliability.
Indoor Air Quality
We offer whole-home air filtration systems, UV purification units, and humidity control solutions. Our technicians assess existing systems and recommend upgrades to reduce allergens, bacteria, and pollutants. Solutions include HEPA filters, dehumidifiers, and ventilation improvements for healthier indoor environments in residential and commercial spaces.
Emergency HVAC Service
Available 24 hours a day, 365 days a year for urgent heating and cooling failures. Our rapid response team handles frozen coils, compressor failures, and complete system shutdowns. Emergency service includes priority scheduling, immediate diagnostics, and same-day repairs using stocked service vehicles across our eight-county service area.
People
Zack Presnell
Founder
Zack Presnell established ZAP Cooling and Heating in 2003 with a vision to combine technical excellence with community values. With over 20 years in the HVAC industry, he oversees operations while maintaining hands-on involvement in complex installations and customer relations.
Questions
Should I repair or replace my HVAC system?
Consider replacement if your system is over 12 years old, requires frequent repairs, or has rising energy bills. Our technicians provide honest assessments to determine the most cost-effective solution for your specific situation.
Are HVAC maintenance plans worth it?
Yes, our bi-annual maintenance plans prevent breakdowns, improve efficiency by up to 30%, and extend equipment lifespan. Regular tune-ups catch small issues before they become major problems, maintaining manufacturer warranties.
How does indoor air quality affect health?
Poor air quality exacerbates allergies and respiratory conditions. Our solutions including air purifiers and humidity control systems reduce pollutants, bacteria, and allergens, creating healthier living environments for families and businesses.
Do you offer emergency HVAC service?
Yes, we provide 24/7 emergency service across Northeast Georgia. Our rapid response team handles urgent heating and cooling failures with same-day repairs and priority scheduling during extreme weather conditions.
What financing options are available?
We partner with Optimus to offer flexible financing plans for HVAC replacements and major repairs. Options include low monthly payments, quick approval, and transparent terms for customers with varying credit profiles.
How often should HVAC systems be serviced?
We recommend bi-annual maintenance: once before cooling season in spring and once before heating season in fall. Homes in humid areas like Toccoa may benefit from additional inspections to maintain optimal system performance.
