Business Details
50+ Years
experience
Emergency
services
Trusted HVAC and Fuel Services in Southwest Michigan
E M Sergeant has been dedicated to enhancing home comfort in southwest Michigan since 1910. As a locally owned and operated business, we prioritize community investment through job creation, local cause support, and personalized customer relationships. Our century-long evolution began with residential coal heat delivery, expanding to home heating oil in the 1930s, comprehensive HVAC solutions in the 1980s, and propane services in 2006. We specialize in installation, maintenance, and repair of furnaces, boilers, air conditioners, heat pumps, and other climate control systems while offering reliable fuel delivery.Our Carrier Factory Authorized Dealer status reflects our commitment to quality equipment and technical expertise. We provide 24/7 emergency services, price protection programs, and innovative customer tools including mobile app tank monitoring and budget payment plans. Our experienced team serves residential and commercial clients across southwest Michigan with tailored energy solutions.
Services
HVAC installation
Propane delivery
Heating oil service
Emergency repairs
Budget payment plans
Tank monitoring
Commercial fuel supply
Generator fueling
Agricultural dryer gas
Equipment installation
Details
- Year established: 1910
Highlights and features
- We offer 24/7 emergency fuel delivery and HVAC repair services
- Locally owned and operated since 1910 with deep community ties
- Carrier Factory Authorized Dealer with factory-trained technicians
- We provide budget payment plans with interest on credit balances
- Our mobile app enables real-time fuel level monitoring and easy ordering
Associations and certifications
- Carrier Factory Authorized Dealer
Services
HVAC installation
We install complete heating and cooling systems including furnaces, air conditioners, heat pumps, and boilers. Our Carrier Factory Authorized technicians ensure proper equipment sizing and installation for optimal efficiency. All installations include system performance verification and customer education on operation and maintenance.
Propane delivery
Our propane delivery service includes automatic fill scheduling, will-call options, and 24/7 emergency delivery. We offer price protection programs, budget payment plans, and mobile app tank monitoring for residential and commercial customers across southwest Michigan.
Heating oil service
We provide comprehensive heating oil service including equipment maintenance, emergency repairs, and fuel delivery. Our technicians offer system tune-ups, combustion efficiency testing, and oil filter replacements to ensure reliable operation throughout the heating season.
Emergency repairs
Our emergency repair service responds to HVAC failures and fuel supply issues 24 hours a day, 7 days a week. Factory-trained technicians use diagnostic tools to quickly identify and resolve system malfunctions, with same-day repairs available for critical heating and cooling needs.
Budget payment plans
Our budget payment plans spread annual energy costs into equal monthly payments with interest credits for account credits. Customers receive personalized payment schedules based on historical usage patterns and can track payments through our online account portal or mobile app.
Questions
What HVAC services do you offer?
We install, maintain, and repair all major brands of furnaces, boilers, air conditioners, heat pumps, and HVAC accessories. Our NATE-certified technicians handle geothermal systems, ductless mini-splits, and commercial HVAC equipment.
Do you provide emergency fuel delivery?
Yes, we offer 24/7 emergency propane and heating oil delivery. Call (269) 343-1363 or (800) 530-1363 anytime for urgent fuel needs or heating system failures.
What payment options are available?
Choose from budget payment plans with interest credits, automatic payments, COD, or advance payments. Commercial accounts may qualify for Net 30 terms with credit approval.
How can I monitor my fuel levels?
Our mobile app provides real-time tank monitoring for propane and heating oil. You can also opt for Auto-Fill delivery scheduling based on weather forecasts and usage patterns.
Are price protection programs available?
Yes, our seasonal price protection plans lock in fuel rates for the heating season. Enrollment deadlines and specific terms apply - contact our fuel department for current program details.
What areas do you service?
We serve southwest Michigan including Kalamazoo, Battle Creek, Hastings, Marshall, and surrounding communities from our local offices in Kalamazoo and Battle Creek.
