Trust the experts in home and business comfort
At CroppMetcalfe, we have been dedicated to providing superior customer service to our residential and commercial customers since 1979. We take great pride in our trained professionals, who strive to deliver exceptional service that exceeds our customers' expectations. Our commitment to excellence has earned us numerous awards and recognition over the years.
Our Services
At CroppMetcalfe, we offer a wide range of services to ensure that our customers' homes and businesses are comfortable, efficient, and safe. Our services include:
- Heating and Cooling: We install, repair, and maintain heating and air conditioning systems, including furnaces, heat pumps, boilers, and air conditioning units.
- Plumbing: Our experienced plumbers expertly handle leaky faucets, clogged drains, and main water lines, as well as install, repair, and maintain plumbing fixtures, water heaters, sump pumps, and garbage disposals.
- Electrical: We diagnose and repair electrical issues, including lighting, outlets, and breaker and fuse repair.
- Pest Control: Our trained pest control professionals eliminate bed bugs, stink bugs, termites, and other unwanted pests from homes and businesses.
- Home Performance: Our experts help homeowners and businesses improve their homes' energy efficiency, indoor air quality, and overall comfort using energy-saving products and services.
- Commercial Services: Our experienced technicians work with commercial customers to design, install, and maintain HVAC systems, plumbing systems, and electrical systems for offices, restaurants, and other commercial properties.
- Service Agreements: We offer a range of service agreements, including HVAC, plumbing, and pest control service plans, to provide peace of mind and prioritize repairs for our customers.
Our Commitment
At CroppMetcalfe, we are committed to providing excellent service, quality products, and expert advice to our customers. We believe in fostering strong relationships with our customers, and we strive to build trust and loyalty with every interaction.
Our Community
At CroppMetcalfe, we believe in giving back to the community that has supported us for over four decades. We participate in local charity events, support local businesses, and sponsor community initiatives to make a positive impact on the region.
General Experience with Cropp Metcalfe
The reviews highlight both positive and negative experiences with Cropp Metcalfe's services. Some customers have had positive encounters with the company, praising their efficiency, knowledge, and professionalism. On the other hand, some customers have experienced frustrations with long wait times, no-shows, and unfulfilled promises.
Pricing and Value
Some customers have expressed satisfaction with the pricing and value of Cropp Metcalfe's services, citing reasonable estimates and cost-effective solutions. Others have mentioned that the service contracts can be beneficial, paying for themselves in the long run.
Customer Service
Customer service has been a mixed bag, with some customers experiencing long hold times, forgotten appointments, and unreturned calls. However, others have had positive interactions with the company, praising the helpfulness and supportiveness of certain representatives.
Technician Quality
Most customers have praised the knowledge, professionalism, and thoroughness of Cropp Metcalfe's technicians. They have been described as friendly, patient, and willing to explain the problems and solutions in a clear and concise manner.
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