Business Details
7 Years
experience
Emergency
services
Your Trusted Menomonee Falls HVAC Partner
Custom Home Heating is a family-owned HVAC business serving Menomonee Falls, WI, and southeastern Wisconsin. With over 30 years of combined experience, we specialize in personalized heating, cooling, and indoor air quality solutions tailored to each home's unique needs. Our certified technicians provide new HVAC installations, seasonal maintenance, emergency repairs, and smart home system integrations.Through strategic acquisitions of TH Heating, Metro Mechanical, Franklin Heating and Air, and Dretzka Heating, we've expanded our capabilities while maintaining a neighborhood-focused approach. We prioritize honest service, expert care, and customized solutions, offering free consultations, maintenance agreements with priority service, and financing options to minimize customer disruption.
Services
HVAC Installations
Emergency Repairs
System Maintenance
Air Quality Solutions
Smart Home Systems
Commercial HVAC
Ductless Mini-Splits
System Replacements
Energy Efficiency
Maintenance Agreements
Details
- Year established: 2019
Highlights and features
- Family-owned business serving Menomonee Falls since 2019
- Certified technicians with over 30 years of combined experience
- 24/7 emergency HVAC service with rapid response times
- Maintenance Agreements include priority service and parts discounts
- Free initial consultations with Manual J load calculations
What people say
24/7 emergency service
Certified technicians
Energy savings
Prompt repairs
Personalized solutions
Services
HVAC Installations
We provide complete HVAC installation services for new construction, system replacements, and commercial buildings. Our technicians perform Manual J load calculations to determine optimal system sizing, considering square footage, window efficiency, and geography. Certified Lennox and Daikin dealers, we offer energy-efficient systems with AFUE ratings meeting current regulations. Our installations include proper ductwork configuration, refrigerant charging, and thermostat programming for maximum efficiency and comfort.
Emergency Repairs
Our certified technicians respond to HVAC emergencies 24 hours a day, 7 days a week. We prioritize system breakdowns during extreme weather conditions, aiming to resolve issues during the initial visit. Maintenance Agreement holders receive priority scheduling and no after-hours charges. Our emergency service covers furnaces, air conditioners, heat pumps, and ductless mini-split systems with immediate diagnostics and component replacement when needed.
Indoor Air Quality
We analyze and improve residential air quality using specialized testing equipment and manufacturer-certified solutions. Our services address particulate matter, allergens, mold spores, and humidity imbalances through air purifiers, UV-C lamps, and whole-home humidifiers/dehumidifiers. Certified Lennox and Amana dealers, we recommend Healthy Climate solutions that remove up to 95% of airborne contaminants while maintaining proper ventilation in modern energy-efficient homes.
Smart Home Systems
We install integrated smart HVAC systems that allow zoned temperature control and remote monitoring via mobile apps. Our solutions include communicating systems that optimize energy efficiency through continuous performance adjustments. We work with Lennox, Honeywell, and Nest platforms to create customized automation schedules, integrate with security systems, and enable geofencing technology that adjusts home temperatures based on occupancy patterns.
System Maintenance
Our twice-yearly maintenance service includes system inspections, component testing, airflow measurement, refrigerant pressure checks, and thorough cleaning of mechanical parts. Maintenance Agreement holders receive priority emergency service, 10% parts discounts, and automatic scheduling. Regular servicing improves energy efficiency by 10-25%, extends equipment lifespan, and maintains manufacturer warranty validity through documented preventive care.
People
Tony and Carrie Faber
Owners
Tony and Carrie Faber own Custom Home Heating with over 30 years combined HVAC experience. They took over the business in 2019, emphasizing personalized service and community focus. Their leadership prioritizes technician training, customer education, and equipment quality while maintaining family values in business operations.
Questions
What HVAC services do you offer?
We provide complete HVAC solutions including system installations, emergency repairs, maintenance agreements, indoor air quality improvements, and smart thermostat integration for residential and commercial properties.
Do you offer 24/7 emergency service?
Yes, our certified technicians respond to HVAC emergencies 24 hours a day, 7 days a week with no additional charges for after-hours service for Maintenance Agreement holders.
What areas do you serve?
We primarily serve Menomonee Falls, WI, and the greater Milwaukee metropolitan area, extending our service reach across southeastern Wisconsin through strategic acquisitions.
Are financing options available?
Yes, we offer financing solutions to help customers upgrade HVAC systems without upfront costs, with flexible payment plans available for qualified applicants.
How can I improve indoor air quality?
We recommend air purifiers, UV-C lamps, and humidity control systems tailored to your home's specific needs after conducting professional air quality testing and analysis.
What maintenance plans do you offer?
Our Maintenance Agreements include twice-yearly system checkups, priority emergency service, 10% parts discounts, and no overtime charges with flexible monthly or annual payment options.
