Your Home, Our Priority: Worry-Free Air Conditioning
At Go Direct Appliance, we understand the importance of having a comfortable and reliable heating and cooling system in your home. That's why we are dedicated to providing our customers with top-quality air conditioning and heating systems, as well as exceptional customer service.
Our Mission
Our mission is to provide our customers with the best possible shopping experience, offering a wide range of heating, ventilation, and air conditioning (HVAC) appliances from leading brands such as Goodman, Mr. Cool, Daikin, and Miami Heat Pump. We strive to make the process of finding and purchasing the right HVAC system for your home as seamless and hassle-free as possible.
Our Services
We offer a vast selection of HVAC appliances, including variable speed blowers, AC condensers, heat pumps, gas furnaces, complete air conditioning systems, and much more. Our product range includes geothermal heat pumps, ductless mini splits, packaged units, and split HVAC systems. We also provide thermostats, copper line sets, and other HVAC accessories to complement your heating and cooling system.
In addition to our extensive product range, we also offer financing options, free shipping, and a 10-year warranty on select products. Our price match guarantee ensures that you get the best possible deal on your HVAC system. As a Goodman authorized dealer, we guarantee the durability and reliability of our products, ensuring that you enjoy years of trouble-free service.
Our Commitment
At Go Direct Appliance, we are committed to providing our customers with the highest level of service and support. Our team of experts is always available to answer any questions you may have, provide guidance on selecting the right HVAC system for your home, and offer assistance with installation and maintenance. We believe in building long-term relationships with our customers, and we strive to exceed your expectations in every way possible.
Why Choose Us
So why choose Go Direct Appliance for your HVAC needs? Here are just a few reasons:
- We offer the best prices online, guaranteed
- We provide free shipping on all orders
- We offer a 10-year warranty on select products
- We are a Goodman authorized dealer, ensuring the quality and reliability of our products
- We have a vast selection of HVAC appliances from leading brands
- We provide exceptional customer service and support
Overall Experience
The majority of reviewers have had a positive experience with Go Direct Appliance, praising their professional and customer-oriented staff, particularly John, who is described as extremely responsive and understanding. Reviewers have also commended the company for their great customer service, quick response times, and reasonable prices.
Customer Service
Reviewers have consistently highlighted the excellent customer service provided by Go Direct Appliance. Jose, John, and the company as a whole have been described as polite, professional, and willing to go the extra mile to ensure customer satisfaction. Even when a customer (Ron D.) had to cancel their order, John responded promptly and respectfully, leaving a positive impression.
Product Quality and Pricing
Reviewers have praised the company's competitive pricing, with Big Lev noting that they offer the cheapest full warranty AC unit available. Other reviewers have also mentioned that they received great prices on their products, especially with fast shipping.
Warranty and Concerns
One reviewer (Robert Johnson) expressed a concern about the lack of warranty on package units when ordering online or over the phone. However, this appears to be an isolated incident, and the majority of reviewers have had no issues with warranties or product quality.
Recommendations
The overwhelming majority of reviewers (9 out of 10) enthusiastically recommend Go Direct Appliance to anyone in need of HVAC appliances. They have praised the company's professionalism, customer service, and competitive pricing, making them a reliable choice for their HVAC needs.
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