Business Details
50+ Years
experience
Emergency
services
Your Trusted HVAC Partner in Elkhorn, WI
Westenn Heating & Air Conditioning has been a trusted provider of HVAC solutions for over 50 years, serving residential and commercial clients in Walworth County and surrounding areas. Founded on principles of professional workmanship and integrity, we prioritize 100% customer satisfaction through quality technicians who receive ongoing, up-to-date training. Under the leadership of Ray Alberth and Randy Smith since 2020, we continue to deliver honest service, leveraging decades of industry expertise.Our commitment to excellence is reflected in our state-of-the-art equipment, emergency response capabilities, and personalized approach to heating, cooling, and air quality solutions. We stand behind our work with unmatched warranties and a focus on energy-efficient, code-compliant installations tailored to each client's needs.
Services
HVAC Installation
Air Conditioning Repair
Heating System Maintenance
Indoor Air Quality Solutions
Emergency HVAC Service
Ductless Mini-Split Systems
Commercial HVAC Solutions
Furnace Replacement
AC Unit Installation
Dehumidifier Services
Details
- Year established: 1970
Highlights and features
- We offer 50+ years of combined HVAC expertise with certified technicians.
- Our team provides 24/7 emergency service for urgent heating/cooling needs.
- We guarantee energy-efficient, code-compliant installations tailored to your property.
- Our free consultations ensure transparent pricing and customized solutions.
- We maintain unmatched warranties on parts and stainless steel heat exchangers.
What people say
Craftsmanship was superb
Outstanding technician
Price was reasonable
Fast response
Excellent customer service
Services
HVAC Installation
We design and install custom HVAC systems for residential and commercial properties. Our engineers ensure proper sizing, zoning, and energy efficiency using Armstrong Air and LG equipment. Services include furnace, boiler, ductless mini-split, and heat pump installations with 10-year parts warranties. Our team prioritizes code compliance and long-term performance.
Air Conditioning Repair
Our technicians provide fast diagnosis and repair for all AC systems, including mini-splits and central air units. Services cover refrigerant leaks, compressor issues, and ductwork problems. We offer 24/7 emergency service and preventive maintenance plans to extend system lifespan and maintain efficiency.
Indoor Air Quality Solutions
We install and service dehumidifiers, humidifiers, and filtration systems to improve indoor air quality. Products include Ultra-Aire dehumidifiers with MERV 13+ filtration and Honeywell humidifiers. Solutions address allergens, mold, and pollutant control for healthier residential and commercial environments.
Emergency HVAC Service
Our 24/7 emergency service responds to critical heating and cooling failures with rapid technician dispatch. Equipped trucks carry common replacement parts for same-day repairs. We prioritize urgent issues like furnace failures in winter or AC breakdowns during heatwaves to minimize client discomfort.
Commercial HVAC Solutions
We provide full-service commercial HVAC including system design, installation, and maintenance for businesses in Walworth County. Services cover rooftop units, VRF systems, and computerized monitoring for proactive issue resolution. Our engineers optimize systems for energy efficiency and minimal downtime in commercial settings.
People
Ray Alberth
Owner/Operator
Ray Alberth has over 25 years of HVAC experience, starting as a technician before purchasing Westenn in 2020. He specializes in system design and energy-efficient solutions, combining technical expertise with customer-focused service to maintain the company's 50-year reputation for quality.
Randy Smith
Co-Owner
Randy Smith co-owns Westenn with Ray Alberth, focusing on operational efficiency and client relations. With a background in business management, he ensures smooth project execution while maintaining the company's commitment to honest, transparent service since acquiring the business in 2020.
Questions
What HVAC services do you offer?
We provide full-service HVAC solutions including installation, repair, and maintenance for residential and commercial systems. Specialties include emergency service, indoor air quality improvements, and energy-efficient upgrades.
Do you offer 24/7 emergency service?
Yes, we provide 24/7 emergency HVAC service with live phone support and rapid technician dispatch for urgent heating or cooling failures.
What areas do you serve?
We primarily serve Walworth County and surrounding Wisconsin areas, including Elkhorn, Delavan, and Lake Geneva for residential and commercial clients.
What brands do you install?
We install Armstrong Air HVAC systems, LG ductless solutions, Ultra-Aire dehumidifiers, and Honeywell humidity controls while servicing all major equipment brands.
Do you provide free estimates?
Yes, we offer free consultations and customized quotes for all installation and major repair projects with no-obligation pricing.
What warranties are available?
We offer 10-year limited parts warranties on Armstrong equipment and lifetime warranties on stainless steel heat exchangers with proper maintenance.
