Our Story
At B & J Plumbing, Heating & Air Conditioning, Inc., we take pride in being a trusted name in the home service industry. For over three decades, we have been dedicated to providing our customers with prompt, courteous, professional, and caring service-all at highly competitive prices.
Our mission statement says it best: "At B & J Plumbing, Heating & Air Conditioning, Inc., we provide the highest quality service through honesty and integrity." We believe in treating our customers like family, and we strive to exceed their expectations in every way possible.
Our History
Our family-owned business began in 1976 when Becky and Jesse Hill opened the doors to Hill's Plumbing. Under the direction and leadership of Jesse, the company provided a mix of commercial and residential plumbing repair and installation services. When his advertisement became the first in the plumbing section of the Yellow Pages in 1981, Jesse began innovating the company through hard work, attention to detail, and respect for his family and customers.
Jesse passed away in 1988 when the Hills' daughter and son-in-law, Susan and Mark Wethington, purchased the business and changed its name to B & J Plumbing, Heating & Air Conditioning, Inc. The "B & J" pays tribute to Becky and Jesse, while "Heating & Air Conditioning" reflected our expansion into other home comfort services.
We're Committed to Excellence
At B & J Plumbing, Heating & Air Conditioning, Inc., we are committed to providing our customers with the highest level of service and expertise. Our team of experienced technicians and installers are NATE-certified, which means that we adhere to the highest standard of service in the industry.
We also perform drug testing for new hires as well as quarterly random tests and extensive criminal background checks on all employees. Our technicians and installers wear uniforms for easy identification and are licensed for your peace of mind.
Why Choose Us?
Our customers choose us for many reasons, but here are just a few:
- Competitive pricing
- 100% customer satisfaction guaranteed
- Parts and labor warranties
- Upfront pricing
- Competitive rates
- More than 30 years of experience
At B & J Plumbing, Heating & Air Conditioning, Inc., we're committed to being your go-to home service team for life. Whether you need plumbing, heating, or air conditioning services, we're the ones to count on.
Exceptional Service and Satisfaction
All reviewers praised B&J for their exceptional service, professionalism, and attention to detail. They were consistently impressed with the knowledge, patience, and courteous manner of the technicians, who made them feel valued as customers. The communication was transparent, and the options presented were helpful in making informed decisions.
Many reviewers specifically praised individual technicians, such as Mr. Barbee Velazquez and Allen, Chase, Luis, Justin, and Shayne, for their exceptional work and dedication to their customers. The company's willingness to listen to customers' needs and concerns was also highlighted, making customers feel heard and understood.
Efficient and Professional Work
Reviewers commended the technicians for their professionalism, promptness, and efficiency in completing the work. They described the process as seamless, with clear explanations of the work being done and the estimated time required for completion. The company's ability to schedule appointments promptly and keep customers informed throughout the process was also highlighted.
Attention to Detail and Quality
Reviewers praised the company for their attention to detail, ensuring that the work was completed to a high standard. They noted that the technicians took the time to clean up thoroughly after completing the work and left their homes in a satisfactory condition.
Excellent Customer Service
Reviewers appreciated the friendly and accommodating staff, who always went above and beyond to ensure customer satisfaction. The company's commitment to delivering exceptional service was evident, and reviewers felt valued and respected as customers.
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