Stay Cool All Year Long with Our Heating and AC Repair!
At Ace Heating and Air, we pride ourselves on being the go-to air conditioning and appliance repair service provider in the greater Jacksonville area. With over 20 years of experience, we have built a reputation for providing exceptional service, unbeatable prices, and unparalleled customer satisfaction. Our team of highly trained and certified technicians is dedicated to resolving your HVAC and appliance issues promptly, efficiently, and with the utmost care.
Our Story
Established in 1997, Ace Heating and Air has been serving the residential community of North-East Florida with top-notch air conditioning and appliance repair services. Our commitment to excellence has earned us a loyal customer base, and we continue to strive for perfection with every new project we take on. From routine maintenance to emergency repairs, we are dedicated to providing the highest quality service at an affordable price.
Our Services
We offer a comprehensive range of air conditioning and appliance repair services designed to cater to the diverse needs of our customers. Our expert technicians are equipped to handle everything from minor tune-ups to major overhauls, ensuring that your home remains comfortable, energy-efficient, and safe. Our services include:
- Air Conditioning Repair and Installation
- Appliance Repair and Maintenance
- AC Cleaning and Maintenance
- Same Day AC Repairs
- Warranties and Maintenance Agreements
- Financing Options
Why Choose Us
At Ace Heating and Air, we believe that our customers are the lifeblood of our business. That's why we go above and beyond to ensure that every interaction with our company is exceptional. From our friendly customer service team to our knowledgeable technicians, we strive to provide an unforgettable experience that will keep you coming back for all your HVAC and appliance needs.
Excellent Customer Service and Repair Experience
Many customers have praised Ace for their excellent customer service, prompt response, and professional technicians. Customers have appreciated the courtesy and politeness of the staff, including Ricky, Troy, Kristy, and Christy. The technicians have been described as genuine, easy to talk to, and informative. The office staff has also been commended for their follow-up calls to check on the status of the repairs.
Positive Experiences with Appliance Repairs
Several customers have had positive experiences with Ace's appliance repair services. They have reported that the company has helped them keep their older appliances running, and the technicians have offered solutions to keep their units running instead of pushing for a new sale. The customers have appreciated the honesty and professionalism of the technicians.
Knowledgeable Staff and Competitive Pricing
The staff at Ace has been described as knowledgeable and helpful. They have guided customers in finding the right parts for their appliances and have provided excellent advice on how to fix the issues. The pricing has been reported to be competitive, and customers have appreciated the fair prices for the parts and labor.
Negative Experiences
However, two customers have reported negative experiences with Ace. One customer had a bad encounter with a rude staff member who hung up on them when they were price shopping for a part. Another customer claimed that they were refused a return on four range switches that did not work, despite not being installed.
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