Website Call now
Website
Call

At Citadel Services, Inc., we take pride in being a leading provider of commercial and residential plumbing and heating services in Western New York and Western Pennsylvania. With a team of highly skilled technicians and a customer-centric approach, we have built a reputation for delivering timely service, fair pricing, and personal attention to our clients.

Our Mission

Our mission is to provide value-added services to our clients, exceeding their expectations and building long-term relationships. We recognize that every client has unique needs, and we strive to understand and address those needs through our comprehensive range of services.

Our Services

We offer a wide range of commercial and residential plumbing and heating services, including:

  • Commercial and residential plumbing and heating
  • Low water-pressure problems
  • Leaks and drips - copper re-piping
  • Plumbing fixture installation: toilets/tubs/sinks
  • Hot water heaters
  • Tankless water heaters
  • Welding renovations: residential and commercial
  • New construction: residential and commercial
  • Clogged and frozen water lines
  • Design, install, and maintain sanitary lift stations
  • Commercial process piping
  • Backflow testing, repair, and installation
  • Furnace and boiler installation, repair, and maintenance

Why Choose Us?

At Citadel Services, Inc., we are committed to providing exceptional service, using advanced technology, and offering personalized attention to our clients. Our team of licensed plumbers, heating experts, and project managers work together to ensure that every project is completed efficiently, effectively, and to the highest standards.

Reviews
Positive: Citadel Services is praised for its high-quality work, professionalism, prompt response, and fair pricing.
Negative: Some reviewers expressed concerns about pricing and unexpected costs.

Quality of Work and Professionalism

The majority of reviewers praised Citadel Services for their high-quality work, professionalism, and fair pricing. Many reviewers mentioned that the company's technicians were competent, confident, and honest. They also appreciated the company's willingness to recommend other services if they couldn't respond promptly to an issue.

Prompt Response and Emergency Services

Several reviewers were impressed with Citadel Services' prompt response to emergency situations, such as a plugged sewer line, no hot water, or a furnace breakdown. The company's ability to respond quickly and efficiently was a major plus for many reviewers.

HVAC and Plumbing Services

Reviewers were highly satisfied with Citadel Services' HVAC and plumbing services, including repairs, maintenance, and installations. They praised the company's technicians for their expertise and professionalism in resolving complex issues.

Customer Satisfaction

Many reviewers expressed their satisfaction with Citadel Services, stating that they would highly recommend the company to others. They appreciated the company's commitment to quality work, fair pricing, and excellent customer service.

Concerns about Pricing

A few reviewers expressed concerns about the company's pricing, citing unexpected costs or misunderstandings about overtime rates. However, these concerns were not widespread and did not seem to detract from the overall positive sentiment.

Review Citadel Services

Be the first to review Citadel Services.

Write a Review