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50+ Years
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Emergency
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Trusted HVAC & Refrigeration Services in NYC
Since 1949, Arista has established itself as the premier provider of HVAC and refrigeration services in the NYC Metro Area. Our commitment to quality, dependability, and customer satisfaction has made us the trusted choice for both commercial and luxury residential clients. With a fleet of over 100 trucks and a team of expert technicians, we deliver rapid response times and solutions tailored to the unique needs of our clients. Our services span emergency repairs, maintenance agreements, system design, and installations, ensuring comprehensive support for all HVAC and refrigeration systems. We pride ourselves on acting as trusted advisors, offering unbiased recommendations and innovative products without brand-specific sales pressures. Our industry leadership is reflected in our affiliations, awards, and continuous investment in cutting-edge technology and training.

For luxury residential properties, our ELITE service provides white-glove care, respecting the high-end finishes and specific requirements of Manhattan's most exclusive buildings. Commercial clients benefit from dedicated account teams, priority service, and a vast parts inventory that minimizes downtime. Sustainability and community engagement are core to our values, driving our commitment to environmental responsibility and local partnerships. With decades of experience and a focus on evolving with industry advancements, Arista remains the go-to expert for maintaining comfort, efficiency, and reliability in any setting.
Services
Commercial HVAC Repair Emergency HVAC Service Luxury Residential HVAC Commercial Refrigeration Repair HVAC Maintenance Contracts Duct Cleaning VRF System Installation Kitchen Equipment Service Air Quality Solutions System Design & Installation
Details
  • Year established: 1949
Highlights and features
  • We offer 24/7 emergency HVAC and refrigeration service with rapid response times.
  • Our fleet of 100+ trucks ensures immediate local support across the NYC Metro Area.
  • Expert technicians solve problems correctly the first time using 55,000+ parts inventory.
  • We act as trusted advisors without brand-specific sales pressures or hidden fees.
  • Dedicated account teams provide personalized service for commercial clients and luxury residences.
What people say
Responsive professionals Expertise legacy systems Rapid repairs Trusted advisor White-glove service
Services
Commercial HVAC Repair
Arista provides rapid commercial HVAC repair services using a fleet of 100+ trucks and 55,000+ parts inventory. Our technicians address legacy systems and modern technologies, minimizing downtime for businesses. With 24/7 availability and a one-year warranty on parts and labor, we ensure reliable climate control for offices, retail spaces, and industrial facilities across the NYC Metro Area.
Luxury Residential HVAC
Our ELITE Residential HVAC Service caters to Manhattan's luxury properties valued over $10 million. Specialized technicians handle high-end finishes and advanced VRF systems with white-glove care. Services include emergency repairs, customized maintenance agreements, and system redesigns for penthouses and historic brownstones, ensuring comfort without compromising property aesthetics.
Commercial Refrigeration Repair
Arista offers 24/7 commercial refrigeration repair for restaurants, grocery stores, and healthcare facilities. We service ice machines, walk-in coolers, and blast chillers with a focus on food safety compliance. Emergency repairs prioritize rapid restoration of critical systems, backed by a one-year warranty and dedicated account management for ongoing maintenance needs.
HVAC Maintenance Contracts
Customizable HVAC maintenance contracts prevent breakdowns and extend equipment lifespan. Options include full coverage, labor-only, or preventive maintenance plans. Contract holders receive priority emergency service, routine inspections, and cost-saving consultations. Our dedicated teams track equipment history to optimize system performance and budget efficiency for commercial clients.
Emergency HVAC Service
Arista guarantees 24/7 emergency HVAC service with a target 4-hour response window. Our technicians resolve heating and cooling crises in residential and commercial settings using same-day parts availability. Overtime service is available for urgent needs, with transparent pricing and detailed post-service reports including photographic documentation of completed repairs.
People
Scott L. Berger
President
Scott Berger leads Arista with decades of HVACR industry leadership, including board roles in national organizations. His strategic vision drives innovation and service excellence across commercial and residential divisions.
Craig Berger
Vice President
Craig Berger oversees operations strategy, leveraging extensive experience in scaling HVAC service delivery. He focuses on optimizing fleet management and technician training programs to maintain rapid response standards.
Michael C. Rosone
Vice President of Service Sales
Michael Rosone directs service sales initiatives, emphasizing client-centric solutions. His team develops customized HVAC maintenance contracts and builds long-term partnerships with commercial account holders across the metro region.
Vinnie Eckerson
Vice President of Operations
Vinnie Eckerson manages day-to-day service execution, ensuring adherence to quality benchmarks. He supervises technician certification programs and coordinates emergency response logistics for the 100+ truck fleet.
Yvette Gitelman
Vice President of Finance and Administration
Yvette Gitelman handles financial strategy and administrative operations. She oversees contract pricing models, payment options, and resource allocation to support Arista's growth while maintaining service affordability.
Questions
What areas does Arista service?
Arista services all five NYC boroughs, Long Island, Westchester County, Southern Connecticut, and Central/North Jersey within a 50-mile radius of NYC.
Do you offer 24/7 emergency HVAC repair?
Yes, Arista provides 24/7 emergency HVAC repair with a target 4-hour response time and same-day parts availability for residential and commercial clients.
What qualifies as an ELITE residence?
ELITE service covers Manhattan luxury residences valued over $10 million, including buildings like 432 Park Avenue and One57 with high-end finishes requiring specialized care.
Can you service all HVAC brands?
Yes, Arista technicians are trained on all major brands including Carrier, Trane, Mitsubishi, and York, with no brand-specific sales obligations.
What refrigeration equipment do you repair?
We service commercial refrigeration units like ice machines, walk-in coolers, blast chillers, and display cases for restaurants, grocery stores, and healthcare facilities.
Do you offer HVAC maintenance contracts?
Yes, we provide customizable HVAC maintenance agreements with full coverage, labor-only, or preventive maintenance options tailored to business needs and budgets.