Business Details
41 Years
experience
Emergency
services
Trusted Heating Oil Savings & Service Contracts
HEAT USA has been the largest heating oil buying program in the United States since its founding in 1985, serving over 50,000 members across 12 states. We leverage collective buying power through partnerships with 120+ local heating oil suppliers to deliver exclusive pricing, service contracts, and consumer protections. Our program is endorsed by hundreds of membership organizations, providing access to 18 million households nationwide. We specialize in negotiated pricing systems with fixed profit margins, ensuring members save 15-20 cents per gallon compared to standard rates. Our comprehensive service contracts include 24-hour emergency service, parts and labor coverage, and annual system maintenance, with a market value of $300-$400 annually.Our dedicated membership service team actively monitors dealer compliance, resolves disputes, and facilitates supplier transfers when necessary. With over $155 million spent annually by members on heating oil and equipment, we maintain rigorous quality control through annual surveys and pricing audits. Our commitment to consumer-friendly terms includes fuel quality guarantees, non-discrimination clauses, and flexible cancellation policies. We exclusively promote full-service heating oil solutions with associated service agreements, prioritizing member protection over short-term price discounts. Our longevity and growth through word-of-mouth referrals demonstrate our effectiveness in delivering consistent value to homeowners.
Services
Heating Oil Savings
Service Contracts
Emergency Repairs
Bioheat Fuel
Member Support
Details
- Year established: 1985
Highlights and features
- We offer 15-20 cents per gallon savings through negotiated pricing
- Our members receive free 24-hour emergency heating service
- We provide lifetime service contracts with parts and labor coverage
- Our program includes annual system cleaning and tune-up services
- We actively monitor dealer compliance and resolve member issues
What people say
Saved hundreds on oil
Excellent emergency response
Professional service team
Transparent pricing system
Loyal member base
Services
Heating Oil Savings
Our negotiated pricing system secures 15-20 cents per gallon savings for members through fixed profit margins with 120+ local suppliers. Members access real-time pricing via online tools and automated systems while maintaining quality protections. This program structure ensures consistent savings without hidden fees or unexpected charges.
Service Contracts
Lifetime service contracts include 24-hour emergency support, comprehensive parts and labor coverage, and annual system maintenance. Contracts require minimum 600-gallon annual consumption and provide $300-$400 market value benefits at $35 annual membership cost. Coverage includes emergency repairs and routine maintenance services.
Bioheat Fuel
Our participating dealers offer Bioheat Fuel, a sustainable blend of low-sulfur heating oil and renewable biodiesel components. This clean-burning alternative reduces carbon emissions by 15-20% while maintaining equipment compatibility. The program supports domestic agriculture through renewable resource sourcing for environmental benefits.
Member Support
Dedicated service representatives monitor dealer compliance, resolve billing disputes, and facilitate supplier transfers when needed. Our team actively manages pricing audits and service quality checks across all participating providers. Members receive personalized assistance through multiple communication channels for ongoing support.
Emergency Repairs
Guaranteed 24-hour emergency service during heating season through contractual obligations with participating suppliers. Members receive priority response for critical heating system failures with coverage included in service contracts. Our monitoring system ensures timely service delivery during extreme weather conditions.
Questions
How does HEAT USA save members money on heating oil?
We negotiate fixed profit margins with suppliers, securing 15-20 cents per gallon savings through collective buying power from 120+ participating dealers.
What service benefits do members receive?
Members get 24-hour emergency service, parts and labor coverage, and annual system maintenance with service contracts valued at $300-$400 annually.
Is Bioheat Fuel available through the program?
Most participating dealers offer Bioheat Fuel, a clean-burning blend of low-sulfur heating oil and renewable biodiesel components.
How does the emergency service work?
Members contact their local heating oil dealer directly for emergencies, with service guaranteed through contractual agreements monitored by HEAT USA.
Can members switch suppliers if dissatisfied?
Yes, our program allows members to request transfers to alternative suppliers when issues cannot be resolved with their current provider.
