At Forest City Heating & Air, we take pride in providing exceptional heating and cooling services to residents and businesses in Forest City, NC. For over 35 years, our team of experienced technicians has been working tirelessly to keep homes and workplaces comfortable all year round. Our priority is always the health, safety, and well-being of our customers.
What Makes Us Different?
We believe in combining three key elements for exceptional customer satisfaction:
- Knowledge: We stay updated on industry advancements and are certified to perform a wide range of services.
- Technology: We utilize the latest tools and equipment to ensure efficient and reliable repairs and installations.
- Exceptional Service: Our team is dedicated to providing personalized attention, clear communication, and respectful treatment.
Our Services
We offer a comprehensive range of services to meet all your heating and cooling needs, including:
Residential Services
- Furnace repair and installation
- Air conditioning repair and installation
- Heat pump installation and maintenance
- Ductless system installation and repair
- Air handler repair and replacement
- Indoor air quality solutions
Commercial Services
- Comprehensive commercial HVAC audits
- Custom-designed HVAC systems for new construction and renovations
- Preventative maintenance programs to maximize efficiency and lifespan
- Emergency repair services available 24/7
Why Choose Forest City Heating & Air?
- Experienced and certified technicians
- Comprehensive range of services
- Quality equipment and materials
- Upfront pricing and transparent billing
- Responsive customer service and personalized attention
Join us in creating a comfortable and efficient indoor environment for your home or business!
Contact us today for a free estimate and let us take care of your heating and cooling needs!
Outstanding Reviews from Family Comfort Heat & Air
The overwhelming majority of reviews from Family Comfort Heat & Air customers are extremely positive, praising the company's professionalism, promptness, and expertise. Several reviewers have credited specific technicians, such as Charlie, Trey, Jason, Hudson, and Beau, with providing exceptional service.
Prompt and Efficient Service
Many reviewers have highlighted the promptness of the company's technicians, with some scheduling and completing repairs on the same day. One reviewer even mentioned that the company went above and beyond to resolve their issue.
Professional and Knowledgeable Technicians
Reviewers have praised the technicians' professionalism, knowledge, and courtesy. Several reviewers have mentioned that they felt comfortable and confident with the technicians working in their homes, with some even appreciating the extra measures taken to protect their floors and furniture.
Value for Money
Many reviewers have applauded the company's reasonable prices and excellent value for money. Some have even mentioned that the company's prices were significantly lower than those of other companies.
Some Negative Comments
However, one reviewer did experience some issues with one of the technicians, who seemed more interested in earning payment than in resolving the problem. The reviewer was satisfied with the company's response to the issue, which included a refund of the payment made.
Mixed Experience with Customer Service Representative
Another reviewer was initially disappointed with a customer service representative named Jim, who seemed rude and unhelpful. However, the reviewer was pleased with the services provided by the technicians who followed up with them.
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