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50+ Years
experience
Emergency
services
Your Trusted Plumbing & Heating Experts in Ipswich
Bilo Plumbing & Heating has been delivering exceptional plumbing and heating solutions since 1973. As a family-owned business, we combine decades of hands-on experience with cutting-edge technology to serve residential and commercial clients across Massachusetts North Shore and Boston. Our team of certified professionals specializes in radiant heat systems, snow melt solutions, geothermal heating, and comprehensive plumbing services, ensuring every project meets the highest standards of quality and efficiency.

We prioritize customer satisfaction through transparent communication, competitive pricing, and 24/7 emergency support, earning recognition as Best of Boston winners. With a focus on innovation and reliability, we have completed thousands of projects ranging from minor repairs to large-scale commercial installations, establishing ourselves as a trusted leader in the industry.
Services
Residential Plumbing Radiant Heat Systems Snow Melt Solutions Commercial Plumbing Geothermal Heating Gas Piping Boiler Repairs Water Heater Installation
Details
  • Year established: 1973
Highlights and features
  • 40+ years of specialized plumbing and heating experience
  • Family-owned business with personalized customer service
  • Fully licensed and insured technicians
  • Energy-efficient solutions like geothermal and radiant heat
  • 24/7 emergency plumbing response
What people say
Fantastic Prompt emergency service Fair pricing Technical expertise Reliable installations
Services
Residential Plumbing
Bilo Plumbing & Heating delivers comprehensive residential plumbing services, including repairs, installations, and renovations. Our certified technicians handle everything from leaky faucets to full bathroom remodels, using modern techniques to ensure long-lasting results. We prioritize minimizing disruption to homeowners while maintaining code compliance and system efficiency.
Radiant Heat Systems
Specializing in radiant heat installations since the technology's inception, we provide energy-efficient heating solutions that eliminate cold spots and reduce energy costs. Our systems integrate seamlessly with various flooring types, offering silent operation and improved indoor air quality compared to traditional forced-air systems.
Snow Melt Solutions
Our custom snow melt systems prevent ice accumulation on driveways, walkways, and commercial properties. Using hydronic heating technology, these automated systems eliminate manual shoveling while protecting surfaces from salt damage. We design solutions for both new construction and retrofit projects across residential and commercial sectors.
Geothermal Heating
Bilo installs geothermal systems that leverage stable underground temperatures for efficient heating and cooling. These eco-friendly systems reduce energy consumption by up to 60% compared to conventional HVAC, with equipment lasting twice as long. Our experts handle complete system design and installation for residential and commercial buildings.
Commercial Plumbing
We manage large-scale commercial plumbing projects for office buildings, restaurants, and car dealerships. Our capabilities include complex piping systems, code compliance upgrades, and maintenance programs. With dedicated project managers and 24/7 emergency support, we minimize downtime while ensuring systems meet rigorous commercial standards.
People
Kevin Bilo
President
Leading the company since 1973, Kevin Bilo oversees operations and strategic direction while maintaining hands-on involvement in major projects.
Brian Bilo
Special Projects / Master Plumber
With over 25 years of experience, Brian manages specialized installations and ensures technical excellence across all plumbing and heating projects.
Ian Naugler
Lead Service Tech
Ian leads emergency response teams, providing rapid solutions for critical plumbing issues while maintaining exceptional customer service standards.
Kris Desmond
Construction Manager / Master Plumber
Kris supervises large-scale commercial projects, ensuring timely execution and compliance with the latest plumbing codes and safety regulations.
Sharon Hunt
Fixture Specialist
Sharon assists clients with selecting high-quality plumbing fixtures, combining functionality with aesthetic appeal for kitchen and bathroom renovations.
Questions
Do you offer emergency plumbing services?
Yes, we provide 24/7 emergency plumbing response for urgent issues like leaks, pipe bursts, and heating failures.
What areas do you service?
We serve Massachusetts North Shore, Boston, and surrounding areas for both residential and commercial projects.
Are your technicians licensed and insured?
All our plumbers are fully licensed, insured, and undergo continuous training to maintain industry certifications.
Can you install energy-efficient systems?
Yes, we specialize in energy-efficient solutions including geothermal heating, radiant heat, and high-efficiency water heaters.