Your comfort is our priority!
At AAA Northgate, we are committed to delivering exceptional customer service and providing top-notch heating and cooling solutions to our customers. With over 160 years of combined experience on our team, we have earned a reputation for excellence in the industry. Our story began in 1948, when Warner Elson established AAA Heating & Air in Creve Coeur. Over the years, we have expanded our services and expertise, merging with Northgate Heating & Air in 1980 to form AAA Northgate.
Our History
Our journey has been marked by significant milestones, such as:
- 1977: Mike Kirk started Northgate Heating & Air in Peoria
- 1980: Mike Kirk merged AAA and Northgate, creating AAA Northgate
- 2012: Chris Baumann became the president and owner of AAA Northgate
- 2013: AAA Northgate introduced Whole Home Performance Services
- 2016: AAA Northgate partnered with One Hour Heating & Air Conditioning
What We Do
At AAA Northgate, we pride ourselves on delivering a comprehensive range of heating and cooling solutions. Our team of experts specializes in:
- Installing and maintaining Carrier heating and air conditioning products
- Diagnosing and repairing existing heating and cooling systems
- Offering emergency service and 24/7 telephone support
- Conducting energy audits for home performance and indoor air quality
- Providing financing options for our products and services
Our People
Our team is dedicated to exceptional customer service, ensuring that every interaction with us is a positive experience. We invest in continuous training to stay up-to-date with the latest trends and technologies in home comfort and efficiency.
What Our Customers Say
Our valued customers have spoken highly of our services, praising our knowledgeable technicians, friendly service, and competitive pricing. Here are just a few testimonials from satisfied customers:
- "Nick was amazing! He was super friendly and took the time to explain everything and answer my questions. He was extremely knowledgeable about my system and what I would need for a new install. Love AAA!" - Clare R.
- "Kevin was thorough, knowledgeable, and answered all my questions cheerfully and completely." - Brenda M.
- "Very happy! My technician Mitchell did an excellent job, and I would highly recommend him! Fast and very professional. Thank you AAA Northgate!" - Chris C.
- "Extremely helpful as it is a rental property and I live 3 hours away. Professional and caring people. Exceeded my expectations, and I am very grateful." - Tomi Y.
- "AAA. Northgate came quickly, when promised, and fixed my AC. Tech was efficient, knowledgeable, and very nice." - Debbie B.
Join our family of satisfied customers by contacting us today!
Customer Satisfaction
The reviews from AAA Northgate One Hour Heating & Cooling are overwhelmingly positive, with all 15 customers giving the company 5-star ratings. Many customers praise the professionalism, courtesy, and promptness of the technicians, as well as the company's honesty and ability to provide quality service.
technicians' Attention to Detail
Several customers emphasize the technicians' attention to detail, with some highlighting their willingness to explain the process, provide helpful information, and cover up their shoes while working in customers' homes.
Office Staff and Communication
Others praise the office staff, saying they are friendly, informative, and efficient, with some customers appreciating the text message updates on arrival times.
Quality of Work
Many customers express satisfaction with the quality of the work, saying that the technicians are knowledgeable and do a great job. Some customers mention specific technicians, such as Pat, Kevin, and John, who they praise for their expertise and professionalism.
Be the first to review AAA Northgate Heating & Air Conditioning.
Write a Review
