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28 Years
experience
Open 24/7
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From equipment breakdowns to planned system improvements, we provide a broad range of residential comfort services throughout Sandy, Utah. North Star Heating & Air Conditioning has served local families since 1998 and continues to operate as a second-generation, family-owned company. Our work encompasses repairing furnaces, installing efficient heating systems, servicing air conditioners, and replacing older cooling equipment. We also install heat pumps capable of providing both heating and cooling, along with ductless mini-splits for basements, additions, and rooms that do not have traditional ductwork. Our technicians are trained to diagnose problems across major HVAC brands, including mechanical failures, refrigerant issues, and electrical malfunctions.

Each service appointment is guided by a structured approach that begins with examining the equipment and determining the source of the problem. We discuss repair or replacement alternatives and their costs before completing the necessary work, then verify system operation. To support ongoing performance and indoor comfort, we provide maintenance inspections, duct cleaning, whole-house humidification, air purification, and filtration services. Our team can also address select plumbing repairs and water heater needs. With licensed, insured professionals dispatched locally from Sandy, we cover residential areas near South Town, Willow Creek Ranchettes, and other neighborhoods, together with adjacent cities. Emergency HVAC assistance is available around the clock.
Served areas
  • Sandy, Draper, Holladay, Millcreek, South Salt Lake, White City, Cottonwood Heights
Details
  • Year established: 1998
  • Licensed
  • Insured
Highlights and features
  • We have proudly served Utah homeowners since 1998.
  • Our second-generation, family-owned business prioritizes honesty and customer education.
  • We provide professional heating, cooling, and plumbing services.
  • Our licensed, certified, and insured technicians receive ongoing training.
  • We offer 24/7 emergency HVAC services when needed most.
  • We provide transparent pricing, clear options, and flexible financing.
Payment methods
  • Cash, Debit cards, Credit cards, Financing available
Services
Air Conditioning Repair Air Conditioning Repair
We help homeowners resolve air conditioning problems through accurate diagnostics and carefully performed repairs. From faulty capacitors and contactors to refrigerant leaks and clogged condensate drains, we address common causes of cooling failures. Our approach emphasizes straightforward recommendations without unnecessary replacement pressure. Before proceeding, we present repair options and pricing for customer approval.
AC Installation & Replacement AC Installation & Replacement
We provide professional air conditioning installation and replacement services tailored to your home's cooling requirements. Our licensed technicians perform Manual J load calculations, inspect existing ductwork, and recommend appropriately sized equipment. Every installation follows applicable codes and our clean workspace standards. Before completion, we verify airflow, system efficiency, and overall performance to ensure reliable operation.
Furnace Repair Furnace Repair
Our furnace repair service addresses heating interruptions, unusual equipment noises, frequent cycling, and other operational problems. We examine the entire system to distinguish isolated component failures from broader mechanical concerns. Licensed technicians handle repairs involving electrical and gas-powered heating equipment. Throughout the process, we communicate our findings, explain costs beforehand, and prioritize safe furnace operation.
Heat Pump Installation Heat Pump Installation
We install single-system heating and cooling solutions that simplify residential comfort management. Each project starts with a Manual J calculation to establish the correct equipment capacity for your home. Our team reviews available heat pump models, including variable-speed and standard systems, along with their potential financial benefits. Professional installation is followed by testing and homeowner instruction.
Air Duct Cleaning Air Duct Cleaning
When ventilation ducts contain significant dust and debris, heating and cooling equipment may work harder to maintain indoor temperatures. Our cleaning service removes accumulated material that can obstruct airflow. We follow an organized procedure involving system inspection, surface protection, negative-pressure cleaning, and final checks. These measures can improve HVAC efficiency and potentially reduce energy consumption.
Reviews (30)
Denise Orme
Oct 18, 2026 Report
Good communication! He made sure all our questions were answered & encouraged us to call him if anything came up after he left.
Mathew Thornton
Oct 08, 2026 Report
We found NorthStar a few years ago and have been very happy with them. They’re responsive, trustworthy and reasonable. The intake good care of their clients and stand behind their work.Daniel takes very good care of us!
Alex Field
Aug 21, 2026 Report
Daniel Ortiz did an amazing job checking out my AC. He checked out everything carefully. He is also a nice guy. They are also really affordable.
Alex Westover
Aug 11, 2026 Report
North Star gave us the lowest price on our AC install. And they've done our tune-ups ever since. But most important, our AC went out during a heatwave and I called it in at 4am (expecting a company voicemal or answering service) and they personally answered! at 4am! and got us on the schedule same-day! I'm beyond grateful for these guys.
Chris Woodward
Jul 24, 2026 Report
Daniel did an excellent job cleaning out our evaporator coil, was in and out in under an hour and a half, and answered all the questions we had.
Conor Sweetman
Jul 22, 2026 Report
Daniel was great! Showed up on time and Identified the issue with my AC unit right away. He got the parts and got the unit running in no time! Highly recommend these guys for any heating/cooling needs!
Gracie Folkman
Jun 27, 2026 Report
North Star was able to send us someone within 24 hours of requesting help. Daniel was great in not only repairing our HVAC system, but also in educating us on better maintenance. He’s a funny guy and very polite. Thank you Daniel!
Kenna Wahlquist
May 19, 2026 Report
Awesome experience! Dylan was extremely professional and very knowledgeable on all aspects. Been using Northstar for well over 10 years would definitely recommend them to anyone needing to get out of the heat or to warm up.
Bryan Gutierrez
Apr 16, 2026 Report
Had a stellar experience with North Star and Marcial to be exact. He was kind, professional and very well knowledgable. He showed compassion in my busted up furnace and explained in great detail my best options to consider. Communications was swift and effcient. I'd highly recommend this brand and the Specialist, Marcial.
Lexi
Feb 17, 2026 Report
Daniel came to our house shortly after I called about our heat that was not working. He checked it thoroughly, located the issue and took the time to explain everything to me. He did a great job! I highly recommend!
Jonessa Goates
Feb 11, 2026 Report
Jose, Eduardo, and Capone did a fantastic job installing our new HVAC and smart thermostat. Our system was older and was such a beast to remove and replace. They did amazing! They were so kind to my curious kids and were very respectful of our house and property. 10/10 would recommend them again.
Anna Dahl
Feb 10, 2026 Report
Daniel did an awesome job! He helped us figure out what was wrong with our heater and then repaired the problem. Thanks guys!
Mario Salinas
Jan 15, 2026 Report
Daniel was awesome to work with, very knowledgeable and easy to talk to. Very respectful. Northstar has been my go to for the last 8 years. Great customer service.
Savage X.
Jan 10, 2026 Report
Daniel came out for a routine tuneup. Showed me where my aging system is showing its age and talked me through my options.
I'm a huge fan of North Star and have been working with them for years. Always top notch service!
Dominic Cordova
Jan 04, 2026 Report
Capone completed a full HVAC system swap-out and the workmanship was top-notch. He removed the existing unit and installed the new system efficiently, with proper sizing, clean duct connections, and attention to airflow and refrigerant charging. All electrical, condensate, and line set connections were done cleanly and to code. The system was fully tested and dialed in, and everything is operating exactly as it should. Capone was professional, knowledgeable, and clearly takes pride in doing the job right. I highly recommend him for anyone needing a quality replacement or upgrade.
Jake Dalebout
Jan 04, 2026 Report
Daniel from North Star is punctual and professional communicating exactly what he was doing to help tune up my system. I highly recommend him!
B. Inouye
Dec 26, 2025 Report
Daniel and EJ have done a great job explaining all of our options for installing a whole house humidifier. I feel confident that they will do a great job getting a humidifier installed in our home. I have not felt pressured, but supported. Thanks guys!
Ash
Dec 26, 2025 Report
Richard was very kind and efficient doing my duct cleaning, he showed me the before and after which was very helpful , I would definitely recommend north star for duct cleanings in the future!
Bart Goldsberry
Dec 18, 2025 Report
Daniel was a gem! Very thorough, very kind, very clean. He re-installed a part that had come loose with out charge. Highly highly recommend this good man and North Star!
Mone Latu
Dec 15, 2025 Report
North Star Heating & Air Conditioning was great. Richard and his crew came out and diagnosed the issue with our heater. Richard explained what was wrong and exactly what they would do to fix it. He’s knowledgeable, kind, and took the time to explain everything in a way we could understand.

I’d definitely recommend Richard and the North Star team for any HVAC repairs. Thanks again, we’ll be using you all in the future!
Imran Kukolj
Dec 10, 2025 Report
Richard did an amazing job on duct cleaning. Came in got the job done quick and left no mess. Good job to him and North star would recommend again!!
Lollie Jordan
Nov 12, 2025 Report
Great service! The technician came in and did maintenance on my dinosaur of a furnace and gave me peace of mind for the next year of use. Will one hundred percent be going through North Star again!
David Sedano
Jul 23, 2025 Report
Dylan was fantastic. We've had a few issues with our heating and he worked through it until finally finding a solution and being very insightful as to what's been going on. He was also over this summer to help out with our AC and he kills it every time. 10/10
Alison Vuijsters
Jun 24, 2025 Report
We had our 2 HVAC systems and Humidifier check up. There was a smell coming from the humidifier and they were able to make recommendations and fix on the spot. Dylan was our technician. Very polite, personable and thorough with his work. I highly recommend North Star and specifically Dylan as your technician.
Tammy Ames
May 08, 2025 Report
Anthony was great he was not the first one to come to our home. the first guy did not fix the problem. but I called them back and they sent out Anthony Chavez immediately and he took his time to find out what the problem was and then fixed it with in a 2 hours clean up everything and was very pleasant to work with. I will be using Anthony at North star heating and Air conditioning again.
Monica Golson
Aug 11, 2024 Report
We have had Ben come out to our house a few times now, he has been very friendly and informative. Always in a great mood, always gets our stuff working. When he leaves, he assures us that if there’s any other problems that he will be back to fix it. Great customer service.
Eric Davis
May 24, 2024 Report
I am a repeat customer, and I really like the checkups that they offer. Dylan was my technician today, and he did an outstanding job explaining everything going on with my furnaces. My previous technician was Anthony, but he is now a manager in the company. It is great that they have such good people working for them. The other thing worth mentioning is that they do very good work for a fair and reasonable price. I would recommend North Star and Technician Dylan to my family and friends.
Eric Marsing
May 11, 2024 Report
I called north star heating and air, it was easy to set up an appointment, Daniel was our service professional, he was just that! Daniel was great, diagnosed the problem ordered the part and replaced it. Also cleaned out the dusty 12 year old furnace so it looks brand new! Will be using them from now on!
Jaymz Baldarrago
Oct 08, 2023 Report
I've been a member of their service plan for over almost two years now and I think they are great. Recently I had Daniel, a field technician, come to 3 of my properties and each time he does a great service. He's very knowledgeable and thorough. He always takes the time to answer my questions and explain things. If you need service done, ask for Daniel. Angela from the office is very friendly and helpful as well. I think they are very fair in price, especially for the quality of work they do.
Jon-Thomas Smith
Aug 29, 2023 Report
Wow! I cannot be more pleased with North Star Heating and Air Conditioning, nor with Daniel, the tech they sent.
We had an issue with our furnace not turning on or staying on to heat our house, so we found North Star Heating and Air Conditioning online. I called this morning, left a brief message and had a response with a tech sent the same day.
Angela was very professional over the phone and the tech the sent was respectful and very professional. Daniel Ortega is the tech's name and he had the problem resolved in the first 5 to 10 minutes he was here. He talked about through the issue and had it running properly within minutes.
I could not have been more happy that it was only a minor issue with a quick fix. Daniel stayed for a little while, to make sure the system continued to run. A very pleasant and professional person to chat with while we waited for the furnace to do it's thing.
I, we, definitely would recommend North Star Heating and Air Conditioning for your home. Ask for Daniel O. Enjoy