We built North Star Heating & Air Conditioning on the belief that homeowners deserve a guide they can trust, not a salesperson focused on making the most expensive sale. Since 1998, our second-generation, family-owned HVAC company has provided service throughout Utah from our headquarters in West Jordan. We serve Salt Lake, Utah, Davis, Summit, and Tooele Counties, and we offer 24/7 emergency service when heating or cooling problems cannot wait. Our company is licensed, certified, and insured, and our technicians are background-checked, drug-tested, and professionally trained. Local service matters to us because our reputation is tied directly to the communities we serve.
We offer furnace repair, AC installation, tune-ups, replacements, mini-split installations, and advanced indoor air quality systems, along with professional plumbing services. Our method is designed to make every step understandable. We inspect equipment to uncover the root problem, use advanced diagnostic tools to confirm the cause, and then explain the available repair or replacement paths with clear costs. After the homeowner chooses a solution, our licensed technicians complete the work cleanly and to code. We test the system afterward and ensure the customer understands its operation. We also offer HVAC financing options to help make necessary heating and cooling investments more manageable, subject to credit approval and applicable terms. Through integrity, education, hard work, and a commitment to doing safe, precise work, we continue to guide Utah homeowners toward better comfort while keeping their decisions in their hands.
Served areas
- Lehi and surrounding Utah communities
Business details
- Year established: 1998
- Licensed
- Insured
Highlights and features
- Family-owned HVAC service trusted across Utah since 1998
- Licensed technicians provide reliable repairs and installations
- Same-day or next-day service from our Lehi office
- Comprehensive heating, cooling, and indoor air quality solutions
- Transparent pricing with flexible financing options available
- Serving Lehi and surrounding Utah County communities
Payment methods
- Cash, Debit cards, Credit cards, Mobile payments, Financing available
Services
Professional AC repair from our team combines thorough diagnostics, precise workmanship, and straightforward pricing. We investigate cooling concerns by checking the system's primary components and determining the actual cause of the failure. After explaining the available solution and receiving authorization, our licensed technicians complete the repair with quality components and test the system for effective operation. 
We approach every A/C replacement as more than an equipment change. Proper sizing begins with a detailed cooling-load calculation, followed by an inspection of the existing ductwork. During installation, we protect floors, remove debris, check electrical connections, seal and vacuum refrigerant lines, and verify airflow so the completed system performs properly. 
Schedule our $25 AC tune-up to review your system before peak cooling season arrives. We examine important components and operating conditions, including coils, airflow, electrical connections, refrigerant pressures, condensate drainage, and outdoor equipment. This preventive visit can reveal conditions associated with longer run times, higher energy use, or unexpected cooling interruptions. 
When furnace performance becomes unreliable, we begin by determining the actual cause of the problem. Our technicians conduct a full inspection and address safety concerns, including potential heat exchanger and carbon monoxide risks. We then provide clear options and upfront pricing before proceeding. Following the repair, we perform a safety test to confirm proper venting and operation. 
Choosing our heat pump installation service provides one system for efficient summer cooling and winter heating. We begin by evaluating your home and determining the appropriate capacity through precise load calculations. Our team explains reliable standard and higher-end variable-speed options, including their potential return on investment. We install the selected equipment carefully, test its performance, and explain filter and thermostat use. 
For homes with uneven temperatures, we install ductless mini split systems designed to provide precise comfort where it is needed. Each room can be controlled independently, while modern equipment offers SEER2 ratings above 25 and indoor operation as quiet as 19 decibels. We provide both single-zone and multi-zone configurations to suit different layouts. 
We provide professional duct cleaning to remove dust, pollen, construction debris, and pet hair from your ductwork. Our process begins with an inspection, followed by careful preparation, thorough cleaning with specialized equipment, and a final check. We protect your floors and furniture while using negative pressure to keep removed debris contained throughout the service. 
Indoor air quality services from our team address the challenges created by Utahs high-desert dryness, winter inversions, and seasonal allergens. We offer whole-house humidifiers, high-efficiency filters, air purifiers, UV lights, air scrubbers, and ventilation systems. Our process begins with an inspection and diagnosis. We then present practical options and complete professional installation according to code. 
We offer full-service residential plumbing performed by licensed and trained technicians. From routine water heater service to complex pipe repairs, our team focuses on finding lasting solutions rather than temporary fixes. We use shoe covers and drop cloths to protect your home, communicate the repair clearly, and provide upfront pricing before any work begins.
Reviews (28)
Paul Thayer
Jun 24, 2026
Shaunda Osborn
May 24, 2026
Lillie Luke
May 24, 2026
William Aldrich
Apr 24, 2026
Yash Bangera
Apr 22, 2026
I have used their services multiple times. Daniel came to help us fix our AC that was not cooling at all. He was very thorough in diagnosing the issues. He explained every issue and the fix in detail. He provided multiple options on what I could do now and what can wait. He was extremely thoughtful and I will definitely be using their services again.
Mai Decker
Apr 09, 2026
Akwasi Frimpong
Apr 06, 2026
Richard Nimer
Apr 03, 2026
A. James Gallyer
Mar 13, 2026
Haley Scott
Mar 10, 2026
Michael Crandall
Mar 08, 2026
Sam Hess
Feb 23, 2026
Reed Scharman
Oct 24, 2025
Joe Sartori
Jul 05, 2025
North Star is The Best HVAC company Ive ever dealt with, and Im an old HVAC and pipe insulator! Dillon Neilson was my technician, and he taught me about the A/C system and condenser. Explained maintenance and answered all my questions and concerns. This company is top notch from their coordinator/scheduler, technicians, and owner! If you need anything, they got you covered with the best staff, products, and service. Thank you North Star!
Debbie Vigos
May 26, 2025
Michael Trujillo
May 19, 2025
Tracey Larson
May 14, 2025
Our heater stopped working during the night. We called for help and Dillon responded, an hour earlier than expected. He was very friendly and respectful, explained what he was doing every step of the way. Within a half hour, he had us up and running with a follow up plan. We were impressed with his knowledge and bedside manner.
R. Ortega
May 12, 2025
TheTexan
Apr 28, 2025
Im more than happy with my experience either North Star! I was having trouble with my mini split and they had someone out in no time. The tech arrived and was very professional and knowledgeable, and quickly resolved the issue. He also took the time to explain what the issue was and how to maintain the system in the future. The pricing is fair and great customer service! Thanks Angela O and North Star !!!
Trent Ashby
Apr 23, 2025
Carol Allred
Apr 05, 2025
Sze-Hsiang Nakagawa
Mar 05, 2025
Teri Ross
Jul 28, 2024
Victor Gamarra
Jul 24, 2024
Tj P.
May 18, 2023
Daniel has been to my place for tune-ups & maintenance a couple times now. He is very thorough & makes sure that all is in good working order. Hes cordial & very helpful. I appreciate his knowledge & skills to be sure we are running smoothly & comfortably. Thank you very much. Keep up the great work, Daniel.
Joei Gallegos
Mar 24, 2021
Steven Delgado
Aug 04, 2020
Tammy Brakey
May 03, 2020