We are Jimmy Jones Company, a Gastonia, North Carolina-based HVAC and plumbing service that has served local homeowners and businesses since 2009. Our goal is to make service straightforward from the first call through completion: we answer the phone, find the problem, explain the options, and do the work correctly. Customers who have been with us for years may remember our former name, Jimmy Jones Quality HVAC. While the company is now known as Jimmy Jones Company, our focus on dependable service for local customers remains unchanged. HVAC continues to be our primary service, and plumbing is another core area of our work. We additionally provide indoor air quality, commercial HVAC, and small residential electrical repairs in North Carolina. Our services include heating, air conditioning, plumbing, water heater repair and replacement, indoor air quality, and commercial HVAC service. When something is outside our scope, we will be upfront about it rather than waste your time.
Current availability determines whether we can provide same-day and emergency service in your area. We also make free estimates and second opinions available so customers can fully understand their options before choosing how to move forward. Certified technicians are trained to diagnose issues and explain their findings clearly. We are licensed and insured and recognize the responsibility involved in working in homes and businesses. Our work and customer satisfaction are guaranteed, and we explain the warranty coverage that applies to the specific service or equipment. Gastonia and Gaston County are our primary service territory. HVAC service also extends to the greater Charlotte area and selected South Carolina communities, while plumbing and small residential electrical services are offered in North Carolina. Call (704) 496-1839 or request service online to reach our team.
Served areas
- Gastonia, NC, Belmont, NC, Mount Holly, NC, Cramerton, NC, Lowell, NC, McAdenville, NC, Stanley, NC, Dallas, NC, Cherryville, NC, Kings Mountain, NC, Bessemer City, NC, Shelby, NC, Charlotte, NC, Lake Norman, NC, Gaston County, NC, Fort Mill, SC, Lake Wylie, SC, Clover, SC, York, SC
Business details
- Year established: 2009
- Licensed
- Insured
Highlights and features
- Locally owned and operated
- Same-day service available
- Emergency service available
- Free estimates
- Free second opinions
- Financing available
- Upfront, transparent pricing
- Workmanship guaranteed
- Residential and commercial services
- Heating and air-conditioning services
- Plumbing and water-heater services
- Indoor air quality solutions
- Select residential electrical repairs
- Commercial HVAC maintenance
- Services all major HVAC brands
Associations and certifications
- NATE-Certified Technicians
- American Standard Dealer
- Licensed in North Carolina
- Licensed in South Carolina
- Fully Insured
Payment methods
- Cash, Checks, Debit cards, Credit cards, Financing available
Services
We provide heating repair services for a wide range of residential systems, including gas furnaces, electric furnaces, heat pumps, ductless mini-splits, and hybrid heating systems. Our technicians inspect equipment carefully when problems arise and explain how the system is operating. Based on our findings, we recommend the repair or service needed to restore dependable heat and comfort. 
Our residential air conditioning services are designed to keep cooling systems operating reliably throughout the season. We handle repairs, preventative maintenance, system installation, and replacement, addressing issues such as weak airflow, unusual noises, frequent cycling, leaks, and thermostat problems. Our technicians explain available options clearly and provide honest recommendations focused on comfort, efficiency, and reliability. 
Professional plumbing service can help address leaks, blockages, reduced water pressure, inefficient fixtures, and deteriorating components before they develop into more costly concerns. We provide repairs, replacements, installations, inspections, and maintenance for plumbing systems. Our capabilities include drains, sewer lines, water heaters, pipes, toilets, faucets, disposals, valves, and hose bibs, supported by quality workmanship. 
Our small residential electrical repair service provides additional support alongside our core heating, air conditioning, and plumbing work. We commonly address faulty or replacement outlets and switches, GFCI outlet service, selected residential breakers, and troubleshooting for minor electrical concerns. The electrical scope remains limited, so we explain during review whenever requested work falls outside the services we take on. 
Commercial HVAC equipment requires consistent attention because system failures can disrupt business operations. Our maintenance service addresses wear and tear before it develops into emergency repairs, while routine cleaning and component checks support efficient operation. We also provide detailed service records and priority scheduling for maintenance customers when an HVAC issue requires attention.
Reviews (30)
Tim Brown
Aug 13, 2026
Maria Davison
Aug 02, 2026
Jerry Baker
Jul 18, 2026
Tracy Brown
Jul 04, 2026
Leigh Gregory
Jul 03, 2026
London
Jul 02, 2026
John Powell
Jun 22, 2026
Karen Taylor
Jun 17, 2026
Nicole Waters
May 20, 2026
These gentlemen came to my house and were extremely respectful. I usually hate allowing company's to come work on my home but Carter made sure to keep me in the loop, respected my home and answered any questions I had. They are very quick and WILL get the job done. I definitely recommend this company, exeeded my expectations.
Holly Kirkpatrick
May 08, 2026
Joanne Price
May 04, 2026
John Kenneally
May 03, 2026
Chellie Woods
Apr 19, 2026
Terri Hayes
Apr 17, 2026
Rolando Rivas
Mar 19, 2026
Cindy Chavis
Feb 26, 2026
Clint Myers
Feb 22, 2026
A. Kay
Jun 22, 2025
Beau Stroupe
Jun 06, 2024
Jason McAuliffe
Mar 30, 2024
I am a customer of Jimmy Jones HVAC for three years plus. They have a top notch committment to satisfying their customers with no exceptions. They always deal with customers like me fairly, honestly, and with great integrity and I have purchased both Residential and Commercial HVAC systems from Jimmy. This is not an automated review go Tar Heels.
Christa Schronce
Mar 11, 2024
Donna Clemmer
Feb 25, 2024
Matthew Grant
May 20, 2023
Todd Groves
Feb 14, 2023
We have used Jimmy’s business for several years now. They’ve always been respectful, honest, got the job done and done well. Never have they made a mess or left a mess. They explained the problem and explained what needed done, before fixing the problem. When I call or text, I always get a speedy reply. I stand behind Jimmy’s business. My wife found Jimmy through a friend. She is completely comfortable dealing with them when they come.
Jordan Zielinski
Feb 01, 2022
Jimmy is a straight shooter. He came out and gave us an estimate on a full install which was $2500 lower than anyone else's estimate.
His guys were working on it soon after I told him we were ready (within days).
I ended up buying my own thermostat that I found on eBay (nest) and he installed that for us as well. I had forgotten that the original price he quoted me was for the install including the thermostat he was going to purchase for $100, and without prompting he brought it up and gave me that money on the spot.
I would highly recommend Jimmy to anyone who is looking to get good work done at a great price, and wants to support a small business owner at the same time. It's a win for everyone.
His guys were working on it soon after I told him we were ready (within days).
I ended up buying my own thermostat that I found on eBay (nest) and he installed that for us as well. I had forgotten that the original price he quoted me was for the install including the thermostat he was going to purchase for $100, and without prompting he brought it up and gave me that money on the spot.
I would highly recommend Jimmy to anyone who is looking to get good work done at a great price, and wants to support a small business owner at the same time. It's a win for everyone.
Fuck You
Aug 02, 2021
Jimmy and his team have been amazing. When I called about my furnace not working they came quickly and were able to resolve the issue at a very reasonable price. Couple weeks later we thought something else may be wrong but it was something simple. Nonetheless they came out on warranty and made it right. I also ended up getting them to change out some duct work under the house that was damaged and they gave me a really good price. I had another HVAC guy give me a quote 3x the amount a couple months ago. So I asked about a few other items the inspector noted on the inspection report since we recently purchased the house and Jimmy told me what I do and don’t need. I feel comfortable as a woman calling Jimmy and knowing he is going to be honest with me and always do a great job.
Bets
May 13, 2021
Professional, quick, thorough. Over the years we have used other HVAC companies and never had we had anyone who could compare to the service and just plain kindness we received from Jimmy Jones and his crew. We found Jimmy Jones HVAC through word of mouth, the very best recommendation is from a happy customer. Highly recommend!!!
Christian Aleman
Apr 04, 2021
Jimmy came out to quote me for a complete HVAC install and a new thermostat in my property. Price was very reasonable and decided to hire him to do the work. After he quoted me, his guys came out 2 days later to do the install that lasted just under 2 hours! I am satisfied with the work he’s done and his flexibility to work with. I would recommend him to anyone looking to have any service done to your HVAC unit.
Greg Springs
Apr 02, 2021
I do not normally give any reviews of businesses, either positive or negative, however, I just wanted to share with those that are reading this, that you can depend on Jimmy Jones to be treat you as you would want someone to treat you, Jimmy is honest and fair in his dealings with you as a customer.
Jacob Mustin
Jan 14, 2020