On Time Experts

The company communicated with me thoroughly before the appointment & the technician kept me up to speed with everything he was doing while he was here. All around great service.

Dominic was a fantstica tech!
Very friendly, smart, great communicator, and well versed in his trade!

Kenneth works for On time Expert he came out and did my annual checkup and he was awesome!!!

Tyler and his team were awesome. They answered our questions and kept us informed on everything they were doing. They made sure everything was done with professionalism. We enjoyed having them around.

George was awesome! He fixed our A/C in 5 mins. Honest, professional and friendly! We can sleep comfortably tonight.

George and Cody were professional, courteous, and friendly. I was impressed with On Time Expert's attention to detail, prompt communication, reasonable pricing, and overall customer service. The on-site technicians were on time, straight forward, honest, and just all around nice guys.

George has been incredibly helpful! Thank you for working through my options and not pushing for something I wasnt comfortable with. I am happy to recommend them.

We had an amazing experience with On Time Experts from being recognized as a military veteran across the board to the true professionalism, attention to detail, and explaining at every step. No price gauging or forced services or products. Just exactly what was needed for our home. Thanks to George, Cody and Logan for the super in home support. George even checked my warranty first to help me save money. Also, thanks to Andrea and Lexy for the amazing customer service support. I'll be spreading the word about this crew.

George was great! Knowledgeable and he explain everything very well that makes it easy ifor us to make a decision. He gives amazing effort and takes the time to check carefully before giving a suggestion. You can trust him

Dominic is an asset to your company... He was thorough, polite, and professional. He explained everything in a way that I could understand which I appreciated a great deal. I would wholeheartedly recommend the On Time Experts to anyone looking for an HVAC company.

Our technician Dominic did a great job of cleaning our A/C unit. He showed us the before and after of the cleaning. Showed us his concern areas. Always get exceptional service from this co. Thats why we call them for our plumbing needs too.

Jon was incredible and probably the best technician we have ever had in our home. He excelled in everything and was very knowledgeable.

My service technician came out earlier than expected he was very neat and well groomed not to mention he had the coolest smile he also had unlimited knowledge of product and operations he did a fabulous job cleaning the interior and exterior of the AC unit he immediately recognized a small problem that

couldve turned into a huge problem and made the adjustment at a very reasonable cost I must say we are very very pleased you made our holiday weekend stress free and safe . Thank you good people.

Mr. Lorenzo Davis and family

We have had wonderful service from On Time Experts. David came out to follow up and inspect our new HVAC system and was so thorough, professional and patient with all of our questions. He made great suggestions to help us work out issues with our air flow (home construction issue, not OTE service) and came back today to install a new vent. He was so personable and did an amazing job!

Joey came out very promptly after we called for assistance after our furnace went out. He was very patient, knowledgeable, and thorough. The team came out to do our install within a couple of hours. They did a great job; finishing in the time frame they gave us and cleaned everything up perfectly. They will be our go to company for now on!

They are great to work with! CJ and his helper were extremely friendly and professional. He explained everything really well.

Marco was VERY PROFESSIONAL and RESPONSIBLE, he took time to explain what he would be doing AND Marco also checked in doing the process to inform me of his progress and what he had found. Marco represented his company VERY well.

Kirstie was so nice to speak with on the phone. Great communication.
Seems to go above and beyond for her customers.
Was worried about bursting pipes during a freeze and she talked to me through everything.

Great experience, called in the morning about my heater not working and Joey was here in about an hour. Joey was friendly and knowledgeable, he gave me information about my heater that I didnt know. He diagnosed my problem and recommended an electrician, all within an hour. Very pleased with everything, thank you On Time

Collin was awesome, he is the first plumber I have used with The On Time Experts and was on-time, courteous, identified the problem fast, and had it fixed just as fast. Awesome service, will absolutely continue using The On Time Experts and Collin if he is available.

I am Lita rodriguez n I just want to say that George Fowlkes was a perfect tech n gentleman n answered all our questions. I/we give him a 10-5+ stars. Thk you
We would like to keep George n Jonathan as our techs for life.

Keelan and Holly are awesome! Cannot say enough how much I love OTE and their staff! I so appreciate their honesty, compassion and respectful treatment every single time they come out! Thank you so much!!

We had such a good experience with George today. The high in Dallas today was 33, and I realized my thermostat was not getting any power. He came out same day, put in a new disconnect box and transformer. Heat is back up and running once I get a new Ecobee (power surge blew it out). He was courteous, polite and very helpful.

Dom was a great tech. explained his steps in detail. provided all options for repair with no pressure. I'm glad I went with the repair as it would have taken me days to have repairs it myself so in actuality, it was a savings of time &, headaches. thank you Dom for everything

Reviewing for my friend, his second year to use these guys and he loves them. Very thorough and detailed inspection and cleaning. George the tech was very informative on a possible new system too but was not pushy!!

Things went great thank you!!

I have been using this company for years. They are a great company with wonderful staff. George, our technician today arrived promptly, he communicated services clearly, he was professional, his work was thorough, and he was kind.

I used On Time Experts today for the first time. It was a great experience from my very first phone call to schedule the appointment. The office staff was friendly and very efficient. My appointment was confirmed several times to be sure I would be home and I received updates concerning their exact arrival time. The techs George & Marcos were awesome . Very polite and friendly with both me and my dog . Every step of the inspection and cleaning was explained and documented . I signed up for their yearly maintenance plan and feel confident about that decision . I highly recommend this company .

David was very polite and gave me great directions for our operating system. We were due an update on thermostat which was not completed at installation, saw error and made necessary change. Great customer service!

Evan and George did a thorough cleaning and inspection of my furnace and ac. They were professional and communicated service needs to me in a way I could understand. Overall they went above and beyond to please me as a first time customer. I appreciate their care for my home throughout their service.

I love this company. When the AC goes south it's great to know that they are there 'same day' when you need them! I've been using them for several years now...for heating,, AC and plumbing and I recommend them highly. Lately I've been really appreciating the communication I get from them prior to the techs arriving at my house. It's really helpful because I'm always updated on their arrival time. I also appreciate the fact that they are there for the consumer on nights and weekends. Several times they've 'saved the day' on a holiday weekend. Today Joseph and Sean did a great job of servicing my HVAC unit and getting it to 100% efficiency for the hot summer weather. All in all an awesome company that is built on integrity and top notch customer service.