We treat you like family and won't let you down.
About Me
I'm Shane Giles, founder of Giles Heating & Air. I've been in the HVAC industry since my early 20s, driven by a passion for solving problems and helping people stay comfortable in their homes. With a deep appreciation for community and a strong work ethic honed in South Florida, I founded Giles Heating & Air in 2005 with a mission to provide exceptional HVAC service across Southeast Tennessee.
Our Mission
Our goal is to empower Athens and surrounding communities with reliable, efficient, and personalized HVAC solutions. We combine unparalleled customer service with technical expertise, ensuring your comfort and peace of mind.
The Giles Difference
At Giles Heating & Air, we believe in:
- Integrity: Honest and open communication, clear pricing, and upfront estimates are standard.
- Expertise: Our certified technicians are highly skilled and experienced, equipped to handle all aspects of your HVAC system.
- Efficiency: From prompt responses to meticulous workmanship, we prioritize your time and budget.
- Customer Focus: Your satisfaction is our top priority. We treat each customer like family, offering personalized solutions and reliable service.
Heating
- Comprehensive inspections and tune-ups
- Repair and maintenance of all major brands
- Installation and replacement of heating equipment
- Emergency repair services available
Cooling
- Skilled diagnosis and repair of air conditioners
- Preventative maintenance plans
- Installation and upgrade of cooling systems
- Seasonal tune-ups and inspections
Additional Services
- Air quality testing and purification
- Duct cleaning and repair
- Gas line inspection and repair
- Water heater repair and replacement
- Geothermal system installation and maintenance
Our Commitment
We are committed to delivering exceptional customer experiences through:
- Responsive communication and scheduling flexibility
- Transparent pricing and upfront estimates
- Skilled and certified technicians
- Quality workmanship and attention to detail
- Solutions tailored to your individual needs
Contact Us Today
For reliable and trusted HVAC service in Athens and surrounding areas, contact Giles Heating & Air today! We are dedicated to keeping you comfortable all year round.
Overall Experience
The reviewers were extremely satisfied with the service provided by Giles Heating and Air. They praised the company's professionalism, timeliness, and quality of work.
Positive Aspects
- Professionalism and expertise of the technicians
- Quick response and timely service
- Honesty and trustworthiness
- Friendly and personable staff
- Ability to accommodate urgent needs and prioritize emergencies
Notable Mentions
- Ashley, the phone representative, was mentioned for her exceptional customer service skills.
- The owner's dedication to customer satisfaction was highlighted as a key factor in choosing the company.
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