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Trusted HVAC Experts Since 1978 - Putting People First

At J & J Air Conditioning, we're proud to be the Bay Area's premier commercial mechanical contractor since 1978. With a reputation for excellence developed over 40 years, we've built our business on the time-tested values of integrity and honesty. Our commitment to doing right by our customers and employees has earned us the distinction of being voted one of the "Top Workplaces" in the Bay Area.

Our History

Our company was founded in 1978 with a simple vision: to provide top-notch HVAC services to commercial and industrial clients. From humble beginnings with just two service technicians offering basic HVAC maintenance and repair, we've grown to become one of the largest HVAC service companies in Silicon Valley. Today, we care for nearly 900 commercial and industrial buildings, offering services that range from preventive maintenance to the design and installation of custom systems.

Our Team

Our team is comprised of experienced, knowledgeable, and friendly professionals who are dedicated to serving our clients. Our management team, led by President James Sandoval, includes experts in construction, service, and administration. Our staff is trained to provide exceptional service, and we're proud of the work we do and the relationships we've built with our clients.

Our Services

At J & J Air Conditioning, we offer a comprehensive range of HVAC services designed to meet the unique needs of commercial and industrial clients. Our services include:

  • Service & Maintenance: Available 24/7 with an emergency response time of two hours or less.
  • Energy & Controls: Our energy management solutions help clients optimize energy efficiency and reduce costs.
  • Design & Engineering: Our in-house engineering staff specializes in innovative, cost-efficient solutions tailored to our clients' specific needs.
  • New Construction: Seamless collaboration ensures precise project execution and timely completion.
  • Equipment Replacement: Fast and efficient turnaround keeps our clients operational with minimal downtime.

Our Mission

Our mission is to provide exceptional HVAC services that exceed our clients' expectations. We're committed to doing right by our customers and employees, and our goal is to build long-term relationships based on trust, integrity, and exceptional service.

Reviews
Positive: Excellent customer service, professionalism, and community involvement.
Negative: Repeated issues with service, overcharging, and billing issues.

Overview of J&J Air Conditioning Reviews

Positive Reviews

The majority of reviewers praised J&J Air Conditioning for their professionalism, expertise, and excellent customer service. The reviewers commended the team's motivation, community involvement, and team building efforts, which contribute to a positive work environment. One reviewer appreciated the owner's online presence and engagement on social media. Another reviewer expressed gratitude for J&J's exceptional service, which saved their family home after a fire.

Key Strengths

  • Excellent customer service
  • Professional and knowledgeable team
  • Community involvement and team building efforts
  • Owner's online presence and engagement

Negative Reviews

On the other hand, some reviewers had negative experiences with J&J Air Conditioning. Common complaints included:

Issues with Service and Billing

  • Repeated issues with the same problem, with each fix leading to a new problem
  • Overcharging and being billed for each visit
  • Lateness and lack of punctuality
  • Over selling of products and materials

Key Weaknesses

  • Repeated issues with the same problem
  • Overcharging and billing issues
  • Lateness and lack of punctuality
  • Aggressive sales tactics
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