Business Details
50+ Years
experience
Emergency
services
Trusted HVAC, Plumbing & Pest Control Services in St. Louis
Superior Service has been a trusted name in residential HVAC, plumbing, and pest control services since 1972. Founded by Jack Mackey in Normandy, MO, our family-owned business has grown across three generations, prioritizing quality work and customer satisfaction over short-term profits. With NATE-certified technicians and a commitment to cutting-edge technology, we are a factory-authorized Bryant dealer, ensuring top-tier products and service. Our core values of teamwork, integrity, honesty, and respect guide every interaction, fostering a culture of accountability and customer-first service.We serve St. Louis, St. Charles, Warren, and Lincoln Counties, offering 24/7 emergency support and tailored solutions for heating, cooling, plumbing, and pest control needs. Our community-minded approach includes partnerships with organizations like the Make-A-Wish Foundation, reflecting our dedication to enriching both our customers and the local community. With over 50 years of experience, we remain committed to delivering superior service, backed by an A+ BBB rating and a legacy of trust.
Services
HVAC Repair
Plumbing Services
Pest Control
Indoor Air Quality
Septic Services
Routine Maintenance
Water Heater Installation
Drain Cleaning
Emergency HVAC
Ductless Mini-Split Repair
Details
- Year established: 1972
Highlights and features
- Third-generation family-owned business with over 50 years of experience.
- NATE-certified technicians for expert HVAC diagnostics and repairs.
- Factory-authorized Bryant dealer for genuine parts and warranties.
- 24/7 emergency services with same-day appointments available.
- A+ rating with the Better Business Bureau for exceptional customer service.
Associations and certifications
- NATE
- Bryant
- BBB A+
What people say
Professional and knowledgeable
Prompt and friendly service
Excellent customer service
Efficient and thorough
Highly recommend
Services
HVAC Repair
Our NATE-certified technicians repair all HVAC systems, including furnaces, heat pumps, and boilers. We use genuine factory parts and offer same-day service for urgent heating needs in St. Louis winters. With 50+ years of experience, we ensure energy efficiency and long-term system reliability.
Plumbing Services
We handle residential plumbing repairs, installations, and maintenance, including water heaters, drain cleaning, and septic systems. Our Master Plumbers provide expert solutions for leaks, clogs, and remodeling projects, ensuring code compliance and lasting results in St. Louis homes.
Pest Control
Our licensed technicians offer residential and commercial pest control for common and specialized pests. Services include one-time treatments, quarterly plans, and specialized solutions for fleas, rodents, and mosquitoes, using EPA-approved, family-safe pesticides.
Indoor Air Quality
We install whole-house air purifiers, humidifiers, and dehumidifiers to improve indoor air quality. Our solutions address allergens, mold, and humidity issues, creating healthier living environments with energy-efficient technology.
Septic Services
Our team provides septic inspections, pump repairs, and system installations. We diagnose and resolve septic issues efficiently, ensuring proper function and compliance with local regulations for St. Louis area properties.
People
Jack Mackey
Founder
Founded Superior Service in 1972, Jack established a legacy of quality HVAC service in St. Louis. His commitment to excellence laid the foundation for three generations of family leadership.
Alan Mackey
President
Alan has led Superior Service for 40+ years, upholding his father's principles while expanding into plumbing and pest control. He oversees operations and strategic growth as the second-generation leader.
Andrew Mackey
Third Generation
Andrew continues the family tradition, managing day-to-day operations and ensuring Superior Service maintains its reputation for trusted, customer-focused home services in St. Louis.
Jerry
HVAC Technician
A top-rated technician with 15+ years of experience, Jerry specializes in HVAC diagnostics and repairs. Customers consistently praise his promptness, expertise, and clear communication during service calls.
Chris W.
Plumbing Specialist
Chris provides expert plumbing solutions, from emergency repairs to water heater installations. Known for his thoroughness and customer education, he ensures lasting fixes for residential plumbing systems.
Questions
What services does Superior Service offer?
We provide HVAC repair/installation, plumbing services, pest control, septic maintenance, indoor air quality solutions, and 24/7 emergency support in St. Louis and surrounding areas.
Are your technicians certified?
Yes, our HVAC technicians are NATE-certified, and we are a factory-authorized Bryant dealer, ensuring expert service and quality parts.
Do you offer emergency services?
Yes, we provide 24/7 emergency HVAC, plumbing, and pest control services with same-day appointments available.
What financing options are available?
We offer financing plans, including 5 years of no-interest options for qualifying customers.
Which areas do you serve?
We serve St. Louis County, St. Charles County, Warren County, and Lincoln County, Missouri.
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