Business Details
19 Years
experience
Emergency
services
Your Trusted HVAC Partner in Jacksonville
Cool R Us, Inc A/C & Heating was founded in 2007 by Lek Gjoka, a determined immigrant with no initial resources who built the company through relentless work ethic and technical mastery. The business has doubled annually since inception, driven by core values of quality service, fair pricing, and customer-centricity. As a Trane Comfort Specialist with NATE-certified technicians, we combine industry-leading expertise with personalized service, offering 24/7 emergency response and a 24-hour guarantee for Jacksonville customers.Our comprehensive HVAC solutions include installation, repair, and maintenance for residential systems, with a focus on energy efficiency and customer education. We maintain strict operational standards, including professional attire, punctuality, and post-service follow-ups. Our commitment to transparency is demonstrated through no hidden fees, upfront pricing, and a satisfaction guarantee. With an A+ BBB rating and zero complaints, we prioritize community trust through ethical practices and technical excellence.
Services
AC Repair
Heating Installation
HVAC Maintenance
Duct Cleaning
Indoor Air Quality
Details
- Year established: 2007
Highlights and features
- 24-hour service guarantee for Jacksonville customers
- No after-hour or weekend service fees
- Factory-trained Trane-certified technicians
- Comprehensive 15-point maintenance inspections
- A+ rating with Better Business Bureau
Associations and certifications
- Trane Comfort Specialist
- NATE-certified
What people say
Outstanding service
No pressure
Fair pricing
Professional technicians
Quick response
Services
AC Repair
Our NATE-certified technicians provide 24/7 emergency AC repair for all system brands. We diagnose issues like refrigerant leaks, compressor failures, and electrical problems using advanced tools. Service includes system testing, component replacement, and performance verification to restore cooling efficiency.
Heating Installation
Expert installation of energy-efficient heating systems with proper sizing and load calculations. Our Trane-certified technicians ensure correct installation of furnaces, heat pumps, and boilers, including ductwork optimization and system calibration for maximum efficiency and comfort.
HVAC Maintenance
Preventive maintenance plans include bi-annual inspections, filter replacement, coil cleaning, and system adjustments. Our 15-point checklist identifies potential issues before failures occur, maintaining warranty validity and extending equipment lifespan while optimizing energy efficiency.
Indoor Air Quality
Comprehensive IAQ solutions including air purifiers, UV lights, and whole-house humidifiers. We address allergens, mold, and pollutants through advanced filtration systems, improving respiratory health and HVAC system performance through cleaner air circulation.
Duct Cleaning
Professional duct cleaning removes contaminants from HVAC systems using industrial vacuums and brushes. Service includes sealing leaks, insulating ducts, and sanitizing components to improve airflow efficiency by up to 40% while reducing indoor allergens and energy costs.
People
Lek Gjoka
Owner
Founder of Cool R Us with 25+ years HVAC experience, arrived in the US in 1998 with no resources. Built the company from warehouse work to leading Jacksonville's top HVAC firm with A+ BBB rating.
Questions
What HVAC services do you offer in Jacksonville?
We provide full-service HVAC solutions including AC repair, heating installation, duct cleaning, indoor air quality improvements, and preventive maintenance for residential customers.
Do you offer emergency HVAC service?
Yes, our 24/7 emergency service responds within 24 hours with no after-hour fees for Jacksonville customers.
Are your technicians certified?
All technicians are NATE-certified and factory-trained Trane specialists with ongoing technical education.
What financing options are available?
We offer 18-month special financing on new HVAC systems with approved credit, plus tax credit eligibility for qualifying installations.
How can I improve indoor air quality?
Our IAQ solutions include air purifiers, UV lights, and whole-house humidifiers that reduce allergens and improve respiratory health.
What areas do you service?
We serve Jacksonville, Orange Park, St. Augustine, and surrounding areas in Northeast Florida.
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