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37 Years
experience
Emergency
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Your Trusted Partner for HVAC Solutions in Boston
Since 1989, we have been dedicated to solving residential and commercial HVAC challenges across New England. As the largest ductless contractor in the region, our team of certified HVAC/R technicians brings decades of combined experience to every project. Our founder, Mike Cappuccio, established our reputation for excellence through innovative solutions and a commitment to customer satisfaction. We specialize in Mitsubishi Electric ductless systems, commercial refrigeration, and comprehensive maintenance programs, ensuring energy efficiency and reliability for every client.

Our A+ BBB rating and 800+ Google 5-star reviews reflect our unwavering dedication to quality workmanship and service. We measure success by our clients' satisfaction, offering a customer satisfaction guarantee and 24/7 emergency support. Through partnerships with industry leaders like Mitsubishi Electric and LG, we deliver cutting-edge technology tailored to meet diverse heating, cooling, and refrigeration needs.
Services
Ductless HVAC Installation Commercial Refrigeration Maintenance Programs Emergency HVAC Services Electrical Upgrades
Details
  • Year established: 1989
Highlights and features
  • We are the largest ductless contractor in New England with hundreds of installations.
  • Our in-house certified HVAC/R technicians ensure expert service and repairs.
  • We provide clear project roadmaps and guarantee customer satisfaction.
  • National speakers on energy efficiency and ductless system innovations.
  • Comprehensive maintenance programs save clients money and prevent emergencies.
Associations and certifications
  • Mitsubishi Electric Elite Diamond Contractor
  • Better Business Bureau (A+)
What people say
Effortless process Professional technicians On-time completion Clear communication Exceptional results
Services
Ductless HVAC Installation
We specialize in ductless mini-split systems for residential and commercial properties. These energy-efficient systems provide precise temperature control, improved air quality, and lower energy bills. Our certified technicians handle installations for single-zone homes to multi-unit commercial buildings.
Commercial Refrigeration
Our team designs and installs commercial refrigeration systems tailored to business needs. From initial design to replacement units, we ensure reliable cooling for food storage, medical supplies, and industrial applications across New England.
Maintenance Programs
Preventative maintenance extends system lifespan and efficiency. Our technicians perform comprehensive inspections, cleaning, and adjustments for residential and commercial HVAC systems, reducing emergency repairs and energy costs.
Emergency HVAC Services
We offer round-the-clock emergency HVAC repair services for heating and cooling failures. Our rapid-response team addresses urgent issues like furnace breakdowns and AC malfunctions, ensuring minimal downtime for homes and businesses.
Electrical Upgrades
Our licensed electricians perform electrical panel upgrades to modern 200 AMP systems, enhancing safety and capacity for homes and businesses. We ensure compliance with local codes and coordinate with utility companies for seamless installations.
People
Mike Cappuccio
Founder
Mike Cappuccio founded N.E.T.R., Inc. in 1989 and pioneered ductless HVAC solutions in New England. Though semi-retired, he remains a thought leader, sharing expertise nationally on energy-efficient systems and innovative HVAC applications.
Questions
What HVAC services do you offer?
We provide ductless systems, commercial refrigeration, heating/cooling installation, emergency repairs, and electrical upgrades for residential and commercial clients.
Do you offer emergency HVAC services?
Yes, our 24/7 emergency team responds promptly to heating and cooling failures across Boston and surrounding areas.
Are financing options available?
We offer 0% financing up to 84 months for qualifying HVAC installations and upgrades.
What areas do you serve?
We serve Boston, Massachusetts, Maine, New Hampshire, and surrounding New England regions.
How can I schedule a service?
Call us at 781-933-6387 or use our online form to schedule consultations, installations, or emergency repairs.
What certifications do your technicians hold?
Our team includes Mitsubishi Electric Elite Diamond-certified technicians and licensed electricians with factory training in ductless systems.
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