Business Details
17 Years
experience
Emergency
services
Your Trusted Home Service Experts in Charlotte
Travis Crawford Heating, Cooling, Plumbing & Electrical has been serving Charlotte, NC and surrounding areas since 2009, delivering reliable residential and commercial services. As a BBB-accredited A+ rated business, we prioritize quality, integrity, and customer satisfaction. Our team specializes in HVAC, plumbing, and electrical solutions, offering 24/7 emergency services and financing options. With a focus on experience and expertise, we provide factory-trained technicians, 10-year warranties, and comprehensive maintenance plans. Our commitment to community and customer-centric values ensures tailored solutions for every client.We serve Charlotte Metro, Concord, Gastonia, Rock Hill, Huntersville, and Fort Mill, SC. Our dedication to excellence has made us a trusted local leader in home comfort systems. We partner with brands like Trane and Rheem to deliver cutting-edge technology and energy-efficient systems. From furnace installations to emergency repairs, our team ensures prompt, professional service. Our TC Protection Club offers added savings and peace of mind for ongoing maintenance needs.
Services
Furnace Installation
AC Repair
Drain Cleaning
Heat Pump Services
Electrical Inspections
Sewer Line Replacement
Smart Home Installation
Generator Services
Plumbing Maintenance
HVAC Maintenance
Details
- Year established: 2009
Highlights and features
- We offer 24/7 emergency services for HVAC, plumbing, and electrical issues
- Our team includes NATE-certified technicians and factory-trained specialists
- We provide 10-year warranties on applicable products and services
- Our BBB A+ rating demonstrates our commitment to customer satisfaction
- We offer financing options for installation services with approved credit
Associations and certifications
- Better Business Bureau (BBB)
What people say
24/7 emergency availability
Professional technicians
Reliable service completion
Transparent pricing
Timely appointments
Services
Furnace Installation
Our certified technicians provide complete furnace installation services for Charlotte homeowners. We specialize in both electric and gas furnace replacements, ensuring proper sizing and energy efficiency. Our installations include system diagnostics, ductwork evaluation, and customization options like smart thermostats. With 10-year warranties on applicable units, we guarantee quality workmanship and manufacturer-backed performance for residential heating needs.
AC Repair
We offer comprehensive air conditioning repair for all makes and models. Our NATE-certified technicians diagnose issues ranging from refrigerant leaks to compressor failures. Emergency services are available 24/7 with same-day appointments prioritized. We use factory-authorized parts and provide upfront pricing for repairs, ensuring transparent service for residential and commercial cooling systems in the Charlotte area.
Drain Cleaning
Professional drain cleaning services address clogs and prevent future blockages. Our plumbers use motorized augers and hydro jetting equipment to clear residential and commercial drains. We offer camera inspections to identify root causes like tree root intrusion or pipe corrosion. Preventative maintenance plans help businesses and homeowners avoid emergency plumbing situations through regular system evaluations.
Electrical Inspections
Licensed electricians perform comprehensive electrical system evaluations for homes and businesses. Our inspections cover panels, wiring, outlets, and safety devices. We identify code violations and safety hazards while providing detailed reports with repair recommendations. Services include pre-purchase evaluations, panel upgrade assessments, and safety compliance checks for properties in Mecklenburg County and surrounding areas.
Heat Pump Services
We provide complete heat pump solutions including installation, repair, and maintenance. Our technicians handle all types including central, ductless, and geothermal models. Services feature system diagnostics, refrigerant management, and efficiency optimization. We offer energy-saving recommendations and smart thermostat integration to maximize performance while reducing utility costs for Charlotte homeowners.
People
Travis Crawford
Owner/President
With over 15 years in the HVAC industry, Travis founded the company in 2009 after working with industry mentors. He focuses on operational excellence and customer satisfaction.
Jeff Carpenter
General Manager
Manages daily operations with 12+ years of HVAC experience, ensuring service quality and team coordination across multiple departments.
Frank Crawford
Human Resources
Handles recruitment and employee relations, bringing 8 years of experience in building and maintaining the company's professional team structure.
Tom Reed
Operations Division
Coordinates field operations with technical expertise spanning 15 years, optimizing service delivery efficiency across the Charlotte service area.
Christy Carpenter
Accounting Manager
Manages financial operations with 10 years of experience in business accounting, ensuring fiscal responsibility and accurate client billing processes.
Questions
How often should HVAC maintenance be scheduled?
We recommend twice-yearly maintenance - spring for cooling systems and fall for heating systems. TC Protection Club members receive these visits included.
What does HVAC maintenance include?
Maintenance includes component inspection, cleaning, lubrication, electrical checks, filter replacement, and system performance testing with refrigerant level adjustments.
Do you offer emergency services after hours?
Yes, we provide 24/7 emergency HVAC, plumbing, and electrical services with same-day response guaranteed for Charlotte area customers.
Are financing options available?
Yes, we offer financing plans through reputable institutions for system installations with approved credit applications.
What areas do you service?
We serve Charlotte Metro, Concord, Gastonia, Huntersville, Matthews, Rock Hill SC, Fort Mill SC, and surrounding communities in North and South Carolina.
Do repairs include warranties?
Yes, we provide warranties on both labor and equipment with specific terms varying by service type and manufacturer guarantees.
