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"We listen, we communicate, and we care" - Team Crossfield

A Legacy of Comfort and Efficiency

Since 1993, Crossfield Heating & Cooling has proudly served the Rochester community, providing reliable and comprehensive solutions for all your heating and cooling needs. We're a family-owned and operated business committed to delivering exceptional customer service and technical expertise.

Our Mission

Our mission is to empower our customers to achieve optimal comfort and energy efficiency in their homes. We achieve this by:

  • Providing personalized solutions: We take the time to understand your unique needs and budget to recommend the best equipment, installation, and maintenance solutions.
  • Offering reliable services: Our highly skilled technicians are punctual, professional, and dedicated to delivering exceptional service every time.
  • Investing in quality: We partner with leading manufacturers to provide reliable equipment and parts that are backed by industry-leading warranties.
  • Communicating clearly: We believe in open and honest communication throughout the entire process, ensuring you are fully informed and empowered to make well-informed decisions.

Our Services

Crossfield Heating & Cooling offers a comprehensive range of services to meet all your comfort needs, including:

Heating Solutions

  • Annual tune-ups and inspections
  • Installation and repair of furnaces, boilers, and heat pumps
  • Duct cleaning and air sealing
  • Energy audits and efficiency upgrades

Cooling Solutions

  • Installation and repair of central air conditioning systems
  • Ductless heat pumps and split systems
  • Air purification and air quality solutions

Additional Services

  • Water heater repair and installation
  • Indoor air quality assessments and solutions
  • Comprehensive home energy assessments and insulation solutions

Our Values

At Crossfield Heating & Cooling, our core values are:

  • Customer focus: We are dedicated to exceeding your expectations and providing outstanding customer service.
  • Integrity: We operate with honesty and transparency, building trust with our customers.
  • Expertise: Our team is highly skilled and experienced, ensuring quality workmanship.
  • Innovation: We embrace technological advancements to deliver reliable and efficient solutions.
  • Community: We are committed to serving our community and actively supporting local initiatives.

Making a Difference

We believe in empowering our customers to take control of their home comfort and energy efficiency. Our services extend beyond simply delivering technical solutions. We strive to:

  • Reduce your energy consumption and save you money
  • Improve your indoor air quality
  • Create a comfortable and healthy home environment
  • Increase the value of your home

Contact us today to schedule a consultation and discover the difference Crossfield Heating & Cooling can make for your home comfort and efficiency!

Reviews (806)
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Positive: Crossfield's exceptional customer service, attention to detail, and competitive pricing make them stand out from the competition.

Company Overview

Crossfield Heating & Air Conditioning provides top-notch services, replacing heat pumps, HVAC systems, and furnaces. With a strong reputation for quality work and excellent customer service, Crossfield stands out from the competition.

Quality of Work

Reviews consistently praise Crossfield's attention to detail, professionalism, and exceptional workmanship. From removing old systems to installing new ones, Crossfield crews are meticulous in their work, ensuring a flawless installation. Attention to detail is evident in the routing of linesets and electrical work, resulting in a seamless installation.

Customer Service

Reviews highlight the exceptional service provided by Crossfield's staff. Estimators like Corey, Jason, and Mark are courteous, knowledgeable, and thorough in their explanations. The installation team, consisting of hardworking and dedicated individuals like Rob S., Eric, Chris C., Todd, and Brian, impress customers with their dedication and passion for their work.

Competitive Advantage

Reviews reveal that Crossfield's competitive pricing, along with their recommendation of high-quality products from Trane, convinces customers to choose them over other companies.