Our Vision
Edelman Inc. envisions a future where sustainable energy and comfortable environments are accessible to every home and business. We strive to empower communities through innovative solutions and exceptional customer care.
Our Mission
We provide quality installation, service, and maintenance of HVAC, plumbing, and electrical systems for both residential and commercial markets. We prioritize:
- Customer-centricity: We listen attentively to understand your needs and deliver customized solutions.
- Integrity: We uphold the highest ethical standards and transparency in all our endeavors.
- Quality: We use only the finest materials and employ certified technicians to ensure exceptional results.
- Sustainability: We champion energy-efficient solutions and environmentally responsible practices.
Heating & Cooling
- Furnace repair, installation, and tune-up
- Air conditioning repair, installation, and maintenance
- Ductless mini-splits
- Geothermal heat pumps
- Radiant flooring installations
Plumbing
- Leak detection and repair
- Water heater repair and installation
- Drain cleaning and water damage mitigation
- Comprehensive plumbing inspections and installations
Electrical
- Troubleshooting and repair of electrical systems
- Lighting installation and upgrade
- Panel upgrades and safety inspections
- Surge protection and whole-house generators
Additional Services
- Solar energy installations and consultations
- Energy audits and efficiency upgrades
- Indoor air quality improvement
- Commercial and residential inspections and maintenance plans
Company Values
We operate on core values that guide our interactions with customers, employees, and the community:
- Respect: We treat everyone with dignity and professionalism.
- Integrity: We maintain transparency and ethical practices.
- Excellence: We constantly strive to deliver exceptional outcomes.
- Customer focus: We prioritize your satisfaction and specific needs.
- Sustainability: We embrace innovative solutions that conserve resources and protect the environment.
Overall Experience
The overall experience with the company is overwhelmingly positive, with customers praising the professionalism, politeness, and expertise of the technicians.
Technician Reviews
Many customers praised specific technicians, including Ian Jones, Emery, David, Logan, Andy, Benjamin, Hilary, Calhoun, and Justin, for their exceptional service, knowledge, and friendly demeanor.
Services
The company provides a range of services, including plumbing, HVAC, electrical, and generator installation, with customers expressing satisfaction with the quality of work and attention to detail.
Punctuality and Communication
Customers were impressed with the promptness and reliability of the technicians, as well as the clear communication and explanation of the work being done.
Pricing and Value
While one customer mentioned a surprise additional charge, most customers felt that the prices were reasonable and represented good value for the service provided.
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