A satisfied customer is the best advertisement for our business.
For over six decades, Stanley W. Cooper Inc. has been a trusted partner for residential and commercial clients in the Delaware Valley, specializing in plumbing, heating, and air conditioning. Founded on values of accountability, dependability, and quality, we've established ourselves as the region's most reputable supplier of these crucial services.
Who We Are
Stanley W. Cooper Inc. is a family-owned and operated business with three generations of expertise under our belt. Our team of over 35 dedicated professionals is highly skilled and experienced, equipped with the knowledge and resources to handle any project, big or small.
Our Expertise
Our comprehensive services include:
Home & Residential
- Comprehensive plumbing repairs and installations
- Heating system installation, maintenance, and repair
- Air conditioning installation, maintenance, and repair
- Water heater and drain services
- Emergency plumbing repairs
Commercial Services
- Comprehensive building assessments and energy audits
- Design-build and installation for new construction projects
- Comprehensive maintenance plans for businesses
New Construction Services
Partnering with builders and contractors, we offer:
- Plumbing and HVAC system design and layout
- Installation of high-efficiency HVAC systems and fixtures
- Coordination with contractors and architects to ensure seamless project completion
What Sets Us Apart
Our commitment to customer satisfaction is unparalleled. We prioritize:
- Transparency: Open communication and regular updates throughout the process.
- Quality: Unwavering attention to detail and use of top-quality materials.
- Efficiency: Experienced technicians who can diagnose and resolve issues promptly.
- Respectful service: Courteous and professional staff who prioritize cleanliness and work areas.
Experience the Stanley W. Cooper Difference
For over half a century, we have built lasting relationships with our clients through our reliable services, honest communication, and genuine concern for their needs. Contact Stanley W. Cooper Inc. today and experience the difference.
Customer Satisfaction
Overall, the reviews of Stanley W Cooper Heating and Air Conditioning Inc are mixed. While some customers have had positive experiences, others have been dissatisfied with the company's services.
Problems and Complaints
Several customers have reported issues with the company's workmanship and customer service. One customer's heating system had repeatedly failed, requiring multiple repairs, while another customer's air conditioning unit developed mold growth. Another customer's heat pump failed after just two years due to a bad install, and the company refused to cover the cost of labor.
Quality of Work and Installation
Some customers have expressed frustration with the company's installation quality. One customer's heat pump failed after only two years due to a bad install, and another customer's heating system had recurring issues and leaks.
Customer Service
Unfortunately, several customers have reported poor customer service. One customer's calls were not returned, and another customer's maintenance appointment was cancelled without explanation.
Recommendations
Only one customer has left a glowing review, praising the company's efficiency and professionalism. However, another customer has left a scathing review, warning others not to use the company.
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