Business Details
50+ Years
experience
Emergency
services
Your Trusted HVAC & Plumbing Experts in Wisconsin Rapids
Tri-City Services has been a trusted name in HVAC and plumbing services since 1945, founded by Frank Mallek and later acquired by Denis and Carole Virnig in 1974. With over half a century of combined experience, the company is now led by Andrea (Virnig) Jensen and her husband Andy, alongside Scott Virnig, continuing a legacy of family-owned expertise. Certified as a Women-Owned Business (WBE) by the State of Wisconsin, we specialize in 24/7 emergency HVAC and plumbing services, including air conditioning repairs, heating systems, commercial refrigeration, and duct cleaning.Our commitment to upfront pricing, comprehensive warranties, and same-day service ensures transparency and reliability for residential and commercial clients across Wisconsin Rapids, Marshfield, and Stevens Point. Backed by decades of local experience, we prioritize customer satisfaction through skilled technicians, advanced tools, and a focus on energy-efficient solutions that reduce long-term costs.
Services
Air Conditioning Repairs
Gas Furnaces
Heat Pumps
Duct Cleaning
Commercial Refrigeration
Plumbing Repairs
Water Heaters
Gas Leak Detection
Toilet Installation
Leak Repairs
Details
- Year established: 1945
Highlights and features
- We offer 24/7 emergency HVAC and plumbing services with rapid response times.
- Our upfront pricing ensures no hidden fees or unexpected costs.
- We provide industry-leading warranties on all repair and installation work.
- Certified as a Women-Owned Business (WBE) by the State of Wisconsin.
- Family-owned since 1945, combining legacy expertise with modern technology.
Associations and certifications
- Women-Owned Business (WBE) - State of Wisconsin Department of Commerce
What people say
Knowledgeable people
Understood it all
Nice and friendly
Love our air conditioning
Services
Air Conditioning Repairs
Our air conditioning repair services address inefficiencies, breakdowns, and maintenance needs for residential and commercial systems. We diagnose issues like refrigerant leaks, faulty compressors, and airflow problems, ensuring optimal performance. With same-day service and upfront pricing, we restore comfort quickly while prioritizing energy efficiency and long-term reliability.
Commercial Refrigeration
We specialize in commercial refrigeration systems, including walk-in coolers, ice makers, and industrial chillers. Our technicians service reach-in units, freezers, and large-scale systems for businesses in Wisconsin Rapids and surrounding areas. With expertise in 70-ton chillers and hockey rink cooling systems, we ensure minimal downtime and compliance with industry standards.
Gas Furnace Installation
Our gas furnace installation and repair services cover high-efficiency models, boilers, and radiant heating systems. We perform safety inspections, efficiency upgrades, and emergency repairs, using factory-trained technicians and advanced diagnostic tools. Clients benefit from reduced energy bills, enhanced safety, and extended system lifespan.
Plumbing Repairs
From leaky faucets to major pipe repairs, our plumbing services address residential and commercial needs with licensed professionals. We handle water heater installations, backflow prevention, toilet and faucet replacements, and emergency leak repairs. Prioritizing code compliance and durable materials, we prevent future issues and ensure system longevity.
Heat Pump Systems
We install and service heat pumps for year-round climate control, including ductless, geothermal, and split systems. Our solutions improve energy efficiency, reduce utility costs, and provide consistent heating and cooling. With expert diagnostics and maintenance, we optimize performance for Wisconsin's climate.
People
Andrea Jensen
President/General Manager
Andrea Jensen, President of Tri-City Services, grew up in the family HVAC business and joined full-time after earning a Business Administration degree from UW-Stevens Point. With deep industry knowledge and leadership experience, she oversees operations and client relations, ensuring the company maintains its legacy of excellence and customer-focused service.
Andy Jensen
HVAC Technician
Andy Jensen, with 24 years of HVAC expertise, joined Tri-City Services after graduating from Milwaukee Area Technical College. His hands-on experience in system installations, repairs, and diagnostics ensures clients receive skilled, reliable service. He plays a key role in maintaining the company's technical standards and customer satisfaction.
Scott Virnig
Service Technician
Scott Virnig, a seasoned technician, brings decades of field experience to Tri-City Services. Specializing in HVAC repairs and installations, he delivers efficient solutions for residential and commercial clients. His technical proficiency and commitment to quality reflect the company's dedication to service excellence.
Questions
What HVAC services does Tri-City Services offer?
We provide air conditioning repairs, heat pumps, gas furnaces, duct cleaning, commercial refrigeration, and heating system installations for residential and commercial clients.
Do you offer emergency HVAC services?
Yes, we provide 24/7 emergency HVAC services in Wisconsin Rapids, Marshfield, and Stevens Point, with rapid response for breakdowns and urgent repairs.
Are financing options available for HVAC installations?
Yes, we offer financing options to help clients afford essential HVAC upgrades and installations with flexible payment plans.
What areas do you serve?
We serve Wisconsin Rapids, Marshfield, Stevens Point, Port Edwards, Nekoosa, Saratoga, Grand Rapids, Rudolph, Vesper, and Junction City.
Do you provide warranties on HVAC work?
Yes, we offer comprehensive warranties on all HVAC repairs and installations, ensuring quality workmanship and client peace of mind.
What plumbing services are available?
Our plumbing services include leak repairs, water heater installations, toilet and faucet replacements, backflow prevention, and emergency plumbing fixes.
