When You Need Us, We're There!
At Tri-City Services, we pride ourselves on being the trusted HVAC experts in Wisconsin Rapids, Marshfield, and the surrounding areas. Our company was founded in 1945 by Frank Mallek, and in 1974, Denis and Carole Virnig took over the reins. Since then, we have grown and expanded our services to become the reliable and reputable heating, cooling, and refrigeration company that we are today.
Our Services
At Tri-City Services, we offer a wide range of services to cater to the diverse needs of our customers. Our team of expert technicians is equipped to handle any residential or commercial HVAC issue, from routine maintenance and repairs to installations and emergency services. Some of the services we offer include:
- Air Conditioning Repairs and Installation
- Heating Repairs and Installation
- Indoor Air Quality Solutions
- Commercial Refrigeration Services
- Preventative Maintenance Programs
- 24-Hour Emergency Service
Our Promise to You
At Tri-City Services, we are committed to providing our customers with exceptional service, up-front pricing, and a warranty on all repairs. We understand that unexpected issues can occur, which is why we offer 24-hour emergency service and a standby technician on call at all times.
What Sets Us Apart
At Tri-City Services, we pride ourselves on our professionalism, expertise, and commitment to customer satisfaction. Our team is fully licensed and insured, and we guarantee all our work. We are dedicated to providing our customers with the best possible experience, from the initial consultation to the final installation.
Get in Touch
Whether you need routine maintenance, repairs, or installation services, our team is here to help. Contact us today to schedule your service or request a quote.
Overall Experience
The overall experience with TriCity is overwhelmingly positive. Customers praise the company's prompt response, professionalism, and excellent customer service.
Positive Experiences
- Customers appreciate the phone call ahead of the technician's arrival, shoe covers worn inside the home, and the technician's politeness.
- The office reception is polite and easy to deal with.
- Technicians are thorough in their evaluation and explanation of findings, and they make sure everything is working properly before leaving.
- Prices are considered reasonable, and customers feel they receive great value for their money.
Negative Experience
- One customer had a poor experience with a technician who did not do the job correctly, but the company's owner addressed the concern and made things right.
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