We Deliver Peace of Mind!
At My Buddy, we pride ourselves on being the go-to plumbing, HVAC, and electrical service provider for homes and businesses in the area. As a locally owned and operated company, we understand the importance of providing top-notch service that meets the unique needs of our community. Our team of highly trained and factory-certified technicians is dedicated to delivering exceptional workmanship, unparalleled customer service, and unbeatable value.
Our Story
Our story began with a simple yet powerful mission: to provide peace of mind to our customers by delivering reliable, efficient, and affordable plumbing, HVAC, and electrical services. We believe that by putting our customers first, we can build long-lasting relationships built on trust, integrity, and mutual respect. Our commitment to excellence has earned us a reputation as one of the most trusted and respected service providers in the area.
Our Services
We offer a comprehensive range of services designed to meet the unique needs of our customers. From plumbing services such as drain cleaning, water heater repair, and sewer line cleaning to HVAC services including AC repair, furnace repair, and heat pump maintenance, we've got you covered. Our electrical services include residential and commercial electrical work, electrical panels and breakers, and EV charger installation. Whether you're dealing with a plumbing emergency, a heating or cooling issue, or an electrical problem, our team is ready to respond 24/7.
Our Values
At My Buddy, we live by a set of core values that guide everything we do. We believe in providing upfront pricing, 24/7 service, unmatched customer service, highly trained and factory-trained technicians, unparalleled honesty and integrity, and a 100% satisfaction guarantee. We're committed to making the process as easy as possible for our customers, and we strive to exceed your expectations at every turn.
Why Choose Us?
So why choose My Buddy for your plumbing, HVAC, and electrical needs? The answer is simple: we deliver peace of mind. Our team is dedicated to providing exceptional service that meets the unique needs of our customers. We're committed to being honest, transparent, and respectful at every step of the way. We believe that by putting our customers first, we can build long-lasting relationships that benefit our community as a whole.
Membership Issues and Unreliability
Several reviewers had issues with My Buddy The Plumber's membership program, including being charged without notice and not honoring the membership benefits.
Poor Installation and Safety Concerns
Reviewers reported poor installation of furnaces and water heaters, leading to safety concerns and additional costs. One reviewer had a furnace installed incorrectly, which led to corrosion and an unsafe situation. Another reviewer was overcharged for a water heater installation.
Unprofessional Behavior and Lack of Warranty
Some reviewers described My Buddy The Plumber as "con-men" and claimed they do not warranty their work. They also reported feeling ripped off and taken advantage of.
Positive Experiences
On the other hand, some reviewers had positive experiences with the company, citing professionalism, respect for their homes, and good communication. They appreciated the solutions and advice provided by the technicians.
Technician Performance
Some reviewers praised specific technicians, such as Daniel and Brian, for their professionalism, knowledge, and compassion.
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