Exceeding Customer Expectations, One Service Call at a Time
At Five Star Heating & Cooling Group, we pride ourselves on being the trusted HVAC contractor for heating, cooling, and indoor air quality services in Columbus, OH, and surrounding areas. Our team of certified technicians is dedicated to providing a Five Star Experience to every homeowner across the Greater Columbus Area. With decades of experience and a near-flawless rating, we've earned the trust of thousands of homeowners and business owners across the state.
Our Services
Our comprehensive range of services includes residential heating, cooling, and indoor air quality solutions. From furnace repair, maintenance, and installation to air conditioner repair, maintenance, and installation, we've got you covered. We also specialize in heat pump services, including repair, maintenance, and installation. Additionally, we offer indoor air quality solutions, including programmable thermostats, whole-home humidifiers, and more.
Our Commitment
At Five Star Heating & Cooling Group, we strive to make the whole process a fast and positive experience that you won't think twice about telling your friends and family about when they find themselves in similar circumstances. We're committed to making a difference in the communities we service and give back in various ways. Our state-of-the-art service vehicles are stocked with the latest HVAC tools and technology, ensuring that our technicians arrive on time and equipped to handle any job.
Why Choose Us
With Five Star Heating & Cooling Group, you can rest assured that you're in good hands. Our team of certified technicians is dedicated to providing a Five Star Experience, and our results speak for themselves in our countless reviews and near-flawless ratings. We're proud to be members of an alliance of home services companies called Five Star Group, and we're committed to making a positive impact in the communities we serve.
Overall Experience
The overall experience with Five Star Home Services is overwhelmingly positive. Customers rave about the professionalism, kindness, and attention to detail of the staff, from sales to service technicians.
Positives
- Fast response times and prompt installation
- Friendly, courteous, and professional technicians
- High-quality work and attention to detail
- Competitive pricing and reasonable quotes
- Honest and transparent diagnosis and repair options
- Excellent customer service and communication
Areas for Improvement
- One customer expressed disappointment with the installation of a fresh air vent, citing that it didn't meet their expectations.
- Another customer experienced a minor issue with an air filter cover, but the company resolved the issue promptly.
