For over 37 years, R.B. Spencer Inc. has been proudly serving the Yuba-Sutter-Colusa and surrounding area with excellent service and installation on heating and air conditioning units for homes and businesses of any size. Our team of expert technicians is dedicated to providing high-quality products and services to our valued customers. With our commitment to exceptional customer service, we strive to exceed our customers' expectations and deliver unparalleled results.
About Our History
R.B. Spencer Inc. was founded in 1984 by Bob Spencer, who had a vision to provide top-notch heating and air conditioning services to the community. Today, our company has grown to become a renowned 5-star Lennox Dealer, with a team of 53 wonderful employees from our local communities. We are grateful for the trust our customers have placed in us and are committed to continuing to provide excellent service and solutions for our customers' heating and air conditioning needs.
Meet the Team
Our team of experts is dedicated to providing exceptional customer service and ensuring that our customers receive the best possible solutions for their heating and air conditioning needs. Our team is comprised of experienced professionals who are knowledgeable in all aspects of HVAC systems and are committed to delivering outstanding results.
Mission Statement
At R.B. Spencer Inc., our mission is to deliver top-notch customer service and high-quality products to our valued customers. We are committed to listening to our customers' concerns, answering their questions, and helping them find the perfect home comfort solution for their home or business.
Our Services
At R.B. Spencer Inc., we offer a range of services designed to meet the unique needs of our customers. Our services include:
- HVAC Installation, Repair, and Maintenance
- Indoor Air Quality Solutions
- Commercial Refrigeration and Kitchen Design and Build
- Custom Sheet Metal Design and Fabrication
We are dedicated to providing expert advice and knowledge, quality service, and exceptional communication and customer service to our customers. Whether you're looking for residential or commercial solutions, we've got you covered. Contact us today to learn more about our services and how we can help you achieve your comfort goals.
About Our Products
We carry a wide range of products from well-known manufacturers, including Lennox, to ensure that our customers receive the best possible solutions for their heating and air conditioning needs. Our products are designed to provide optimal comfort and energy efficiency, and we are committed to installing and maintaining these products to the highest standards.
About Our Commitment to Quality
At R.B. Spencer Inc., we are committed to providing exceptional service and quality products to our customers. We believe that servicing our customers is a job worth doing well, and we are dedicated to delivering results that exceed our customers' expectations. We are proud of our commitment to quality and are committed to maintaining the highest level of service and quality in all aspects of our business.
Contact Us
If you have any questions or would like to learn more about our services, please don't hesitate to contact us. We are always here to help and look forward to serving you.
Review Summary
Customer Satisfaction
The majority of customers are extremely satisfied with the services provided by R.B. Spencer. The technicians are praised for their professionalism, knowledge, and excellent customer service.
Positive Experiences
Customers appreciate the prompt and efficient service, with technicians keeping them informed about the work being done and providing great explanations about the systems. Technicians are described as friendly, courteous, and professional, with some mentioning specific technicians, such as Alex, Chris, and Cyrus, who have provided excellent service.
Negative Experiences
One customer, Jim Clabo, expresses disappointment with the cost of refrigerant and a capacitor, finding the prices to be high. However, this is an isolated complaint, and the majority of customers have had very positive experiences with R.B. Spencer.
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