At Duncan's Air Conditioning & Heating, Inc., we believe that honesty, quality, and customer satisfaction are the keys to building long-lasting relationships with our customers. As a family-owned and operated business, we understand the importance of providing exceptional service and maintaining the highest level of professionalism in every aspect of our business.
Our Story
Our journey began in 2008, when Mark Duncan, our founder and CEO, decided to pursue his dream of starting his own air conditioning and heating company. With over 20 years of experience in the industry, Mark was driven by his passion for providing top-notch service and quality products to the community. Despite the challenging economic climate, Mark and his wife Rachel decided to take the leap and start their own business, Duncan's Air Conditioning & Heating, Inc.
Our Services
At Duncan's Air Conditioning & Heating, Inc., we offer a wide range of services to cater to all your air conditioning and heating needs. Our experienced team of technicians is dedicated to providing prompt and reliable service, ensuring that our customers receive the highest level of satisfaction. Our services include:
- Sales: We offer a wide range of air conditioning and heating products from leading manufacturers, ensuring that our customers receive the best products for their specific needs and budget.
- Service: Our team of skilled technicians is equipped to handle all types of air conditioning and heating system repairs and maintenance.
- Installation: Our experienced installers are trained to install new air conditioning and heating systems with precision and care.
- Maintenance: We offer a preventative maintenance plan that includes a 16-point inspection to ensure that your system runs at peak performance and reduces the risk of unexpected repairs.
Why Choose Us?
At Duncan's Air Conditioning & Heating, Inc., we pride ourselves on our commitment to quality, customer satisfaction, and loyalty. Here are just a few reasons why we stand out from the rest:
- We are a Trane Comfort Specialist dealer, ensuring that our customers receive the highest level of quality and expertise.
- We are fully licensed and insured, providing our customers with peace of mind and confidence in our services.
- We offer a preventative maintenance plan that includes a thorough 16-point inspection to ensure that your system runs at peak performance.
- We prioritize customer satisfaction, ensuring that our customers receive the best possible experience from start to finish.
- We are committed to building long-term relationships with our customers, built on trust, quality, and reliability.
Conclusion
At Duncan's Air Conditioning & Heating, Inc., we are dedicated to providing exceptional service, quality products, and outstanding customer satisfaction. We believe that our customers are the key to our success, and we are committed to building long-lasting relationships with every customer we serve. Contact us today to learn more about our services and how we can help you achieve a comfortable and energy-efficient living or working space.
Outstanding Customer Service and Professionalism
The overall sentiment of the reviews is overwhelmingly positive, with customers praising the exceptional service, professionalism, and expertise of Duncan's Air Conditioning and Heating.
Excellent Work and Communication
Many reviewers commended the technicians' thoroughness, efficiency, and willingness to explain the work and costs in detail. The office staff was also praised for their excellent communication throughout the process.
Prompt Response and Friendly Technicians
Several customers appreciated the prompt response to their inquiries and issues, with technicians arriving on time and completing the work efficiently. The technicians were also commended for their friendliness, knowledge, and professionalism.
Highly Recommended
The majority of reviewers highly recommended Duncan's Air Conditioning and Heating, citing their excellent service, professionalism, and expertise.
One Area for Improvement
A few customers mentioned that the pricing seemed high, but the work was excellent and thorough.
