At Dixon's Service Company, we pride ourselves on being the expert in heating and cooling services for Eastern North Carolina. With over 11 years of experience working with HVAC systems, we have built a reputation for quality, professionalism, and punctuality. Our team of knowledgeable and trustworthy technicians is dedicated to providing exceptional service to our customers.
Our Services
At Dixon's Service Company, we offer a wide range of services to meet the unique needs of our customers. Our services include:
- Heating and Air Conditioning Services: We install, maintain, and repair heating and air conditioning systems, including heat pumps, gas furnaces, and mini splits.
- Same-Day Service and Repairs: We understand that unexpected breakdowns can occur, which is why we offer same-day service and repairs for your convenience.
- 24-Hour Emergency Service: We know that unexpected emergencies can happen at any time, which is why we offer 24-hour emergency service to get you back up and running quickly and safely.
- Maintenance and Maintenance Programs: Our comprehensive maintenance programs, such as our Dixon's Comfort Club, help to prevent breakdowns and keep your HVAC system running smoothly.
- Installation and Replacement Services: We offer installation and replacement services for new construction and existing homes, as well as for commercial properties.
- Maintenance and Repair Services: Our team of experienced technicians is equipped to handle any maintenance or repair service needed to keep your HVAC system running efficiently.
What Sets Us Apart
At Dixon's Service Company, we stand out from the competition due to our commitment to providing exceptional service, our expertise in HVAC systems, and our focus on building long-term relationships with our customers. We understand that trust is crucial in any business relationship, which is why we prioritize transparency, open communication, and honesty in all our interactions with our customers.
Our History
Dixon's Service Company is owned and operated by Ray Dixon, a local resident of Wilmington, NC with a deep understanding of the local community and a proven track record of providing exceptional service to residents and businesses alike. With a team of knowledgeable and experienced technicians, we are dedicated to delivering the highest level of service and expertise to our customers.
Our Philosophy
At Dixon's Service Company, our philosophy is centered around providing personalized service, expert advice, and unparalleled customer satisfaction. We understand that our customers have unique needs and preferences, which is why we strive to tailor our services to meet those specific needs. We believe in building long-term relationships with our customers, rather than just completing a single job and moving on. Our goal is to be the trusted partner for all your HVAC needs.
Contact Us
If you're in need of HVAC services or just want to learn more about how we can help, please don't hesitate to reach out. Contact us today to schedule a service appointment or to learn more about our services and solutions.
The reviews of Dixons HVAC are overwhelmingly positive, with all reviewers giving the company a 5-star rating. The reviewers praise the professionalism, expertise, and customer service of the company's technicians and staff. They highlight the complexity of their HVAC systems and the need for expert advice and installation. Dixons HVAC's responsiveness, cleanliness, and respect for customers' properties are also noted as exceptional.
Company Strengths
The reviewers appreciate the company's ability to provide competitive pricing, energy-efficient solutions, and prompt service. The technicians are described as knowledgeable, friendly, and courteous, with many reviewers singling out specific technicians for their exceptional work. The company's professionalism, expertise, and customer service are consistently praised throughout the reviews.
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