Perfect is Our Minimum Standard
Our Story
At LBA Services, we've been dedicated to providing unparalleled heating, cooling, and plumbing services to the Kansas City area since 1985. Our commitment to perfection has earned us a reputation as the go-to experts for all your home comfort needs. With a team of highly trained professionals, state-of-the-art equipment, and a customer-centric approach, we guarantee that your home will be cozy, comfortable, and perfectly maintained.
Our Services
We understand that every home is unique, and that's why we offer a comprehensive range of services tailored to meet your specific needs. Our heating and cooling services include furnace repair, installation, and maintenance, as well as air conditioning repair, installation, and maintenance. We also specialize in ductless air conditioning, indoor air quality, aeroseal duct sealing, and duct cleaning. For your plumbing needs, we provide plumbing installation, kitchen and bathroom plumbing, faucet and shower head installation, house repiping, sump pumps, and backflow preventers.
Our Promise
At LBA Services, we're committed to delivering nothing but the best. We believe that perfection is not just a goal, but a minimum standard. That's why we guarantee our work, and our team of heroes is dedicated to providing unparalleled service that exceeds your expectations. Whether you need emergency repairs, routine maintenance, or new installations, we're always just a call away.
Our Heroes
Our team of heroes is comprised of highly trained professionals who are passionate about providing top-notch service. We invest in ongoing training and education to ensure that our team is always up-to-date on the latest techniques and technologies. With a focus on customer satisfaction, our heroes are dedicated to delivering perfect solutions that meet your unique needs.
Our Community
At LBA Services, we're proud to serve the Kansas City area, including Mission, KS, Overland Park, KS, Shawnee, KS, Lenexa, KS, and beyond. We're committed to building strong relationships with our customers, and we're dedicated to making a positive impact in our community.
Overall Experience
The overall experience with LBA is overwhelmingly positive. The majority of customers have reported excellent service, professionalism, and knowledge from the technicians. Many customers have praised the company's responsiveness, fairness, and thoroughness in their work.
Positive Aspects
- Professional and knowledgeable technicians
- Excellent communication and explanation of work
- Timely and efficient service
- Fair pricing and reasonable estimates
- Thorough and detailed inspections and maintenance
- Friendly and courteous technicians
Negative Aspects
- Some customers have reported negative experiences with pushy sales tactics and overpricing
- A few instances of poor customer service and lack of resolution to issues
- One customer reported a scam-like experience with a technician trying to sell unnecessary services
- Another customer reported poor installation and subsequent water damage and mold growth
Areas for Improvement
- Better training for technicians to avoid pushy sales tactics
- Improved customer service and resolution to issues
- More thorough quality control to prevent poor installation and subsequent damage
- More transparent pricing and estimates
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