At Eanes Heating and Air Conditioning, we take pride in being the Triad's trusted name in heating, air conditioning, plumbing, and electrical repair, maintenance, and installation. As a locally-owned and operated company, we have been serving the Piedmont Triad Area since 1968, providing high-quality products and services to our neighbors. Our goal is to satisfy our customers' needs and continue our tradition of excellence.
Our Commitment to Excellence
At Eanes, we are committed to providing honest advice to our valued customers. With a commitment to service and integrity, our company is driven by a set of values that have contributed to over 50 years of growth and success. We remain thankful for the continued loyalty of our customers and work every day to ensure our services are the best they can be.
Our Services
We provide a wide range of services, including heating and air conditioning maintenance, repair, and installation, electrical services, plumbing services, and more. Our team of expert technicians is trained to address all your heating and air conditioning system service needs, from routine maintenance to emergency repairs. We also offer financing options to fit your budget.
Heating and Air Conditioning Services
Our heating and air conditioning services include AC maintenance, furnace maintenance, AC repair, heater repair, furnace repair, system installation, AC installation, mini-split AC installation, heating system installation, and furnace installation. We also offer air scrubber plus HVAC services to ensure your system is running efficiently and effectively.
Electrical Services
Our electrical services include generators, whole-house surge protectors, electrical panel installation, and more. Our team of electricians is renowned for providing dependable, high-quality service you can rely on when unexpected situations arise.
Plumbing Services
Our plumbing services include water heater services, water treatment systems, dishwasher repair, and more. Our expert plumbing technicians are well-versed in diagnosing and resolving a wide range of water heater issues, ensuring that your system operates smoothly and reliably.
Why Choose Eanes?
At Eanes, we offer same-day service, next-day installations, and 100% satisfaction guarantee. We also provide financing options and have no emergency fees. Our team of friendly and professional technicians is committed to getting the job done right the first time. Experience the Eanes difference today!
Scheduling Issues and Poor Customer Service
Several reviewers expressed frustration with Eanes Heating/Ac/Plumbing and Electric's scheduling process, citing instances of cancelled appointments, rescheduling, and unmet expectations. Noel Rodriguez, Garrett Jackson, and Sally Moore all experienced issues with scheduling, with some even being left without heat during frigid temperatures.
Deceptive Pricing and Overcharging
RLB and Steve P. both reported being charged exorbitant prices for relatively simple repairs, with Steve P. questioning the company's pricing justification. RLB felt deceived by the company's pricing structure, while Steve P. was left feeling taken advantage of.
Unreliable and Unresponsive Customer Service
Multiple reviewers, including Cccc Properties & Designs, Sally Moore, and Angelica Campos, reported difficulties in getting in touch with customer service representatives. Some were left waiting for extended periods, only to be met with unhelpful or unresponsive staff.
Positive Experiences
On the other hand, several reviewers had positive experiences with Eanes Heating/Ac/Plumbing and Electric. Hunter, the technician who assisted Jessica Schwend, was praised for his excellent customer service skills. Similarly, Susan Mayer, Jason-Paul Mika, Lynn Courtade, and others reported positive interactions with the company's technicians and representatives.
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