Compassionate service and professional results.
Dedicated Comfort and Expertise in Your Home
The Plumbing & Air Service Co. is a leading provider of comprehensive HVAC and plumbing services across Greensboro and the surrounding areas of Guilford and Forsyth Counties. Family-owned and operated, we understand the importance of a comfortable and functional home, and we're committed to delivering exceptional service and lasting solutions to all your needs.
Our Expertise
With a team of licensed and certified technicians, we tackle all aspects of:
Heating
- 24-hour emergency repair and service
- Furnace installation, repair, and maintenance
- Heat pump installation and repair
- Comprehensive inspection and tune-ups
Air Conditioning
- Comprehensive installation, maintenance, and repair of all major brands and models
- Efficient air flow assessments and diagnostics
- Duct cleaning and repair
- Smart thermostat installation and optimization
Indoor Air Quality
- Air handler and filter replacement
- Humidifier and dehumidifier installation and repair
- Comprehensive air quality assessments and solutions
Plumbing
- Emergency leak detection and repair
- Installation and repair of all major plumbing fixtures and components
- Water heater repair and replacement
- Comprehensive drain and sewer services
- Water filtration and softening solutions
Beyond the Basics
We are committed to staying at the forefront of the industry by embracing the latest advancements in technology and innovation. Our services include:
- Smart home integration for HVAC systems
- Energy-efficient solutions and upgrades
- Comprehensive diagnostic tools for accurate problem identification
- Guaranteed customer satisfaction and transparency
Our Commitment
At The Plumbing & Air Service Co., we believe in:
- Integrity: We provide honest assessments and upfront pricing.
- Compassion: We treat your home and belongings with the utmost care and respect.
- Professionalism: Our technicians are licensed, insured, and highly skilled.
- Communication: We keep you informed every step of the way.
We are your trusted partner in creating and maintaining a comfortable and healthy home environment for you and your family. Contact us today to schedule a service or request a free consultation!
Issues with Scheduling and Customer Service
Several reviewers expressed frustration with the company's scheduling and customer service. Some were left waiting for hours or even days for a technician to arrive, only to be told that the issue could not be fixed or that the price was too high. Others experienced poor communication from the company, with some being told that a technician would arrive at a certain time but never showing up.
Problems with Technicians and Repairs
Many reviewers were unhappy with the quality of work performed by the company's technicians. Some reported that the technicians were unable to fix the issue, while others were told that they needed to replace entire units rather than repair them. In some cases, the repairs made things worse, leading to further damage and additional costs.
Positive Experience
One reviewer had a positive experience with the company, praising the technicians for their hard work and respectful attitude. They were able to replace an AC unit efficiently and effectively.
