At O'Donnell Heating & Air Conditioning, Inc., we pride ourselves on being Western New York's most experienced heating and cooling company, with a rich history dating back to 1961. As a Better Business Bureau accredited business, we understand the importance of providing exceptional service to our customers. With our commitment to quality and expertise, we strive to deliver unmatched value to the communities we serve.
Our Story
We were founded on the principles of honesty, hard work, and dedication. Our owner, Jim O'Donnell, personally handles all estimates, ensuring that every customer receives personalized attention and customized solutions tailored to their unique needs. Our team of factory-trained, award-winning technicians is equipped to handle any HVAC-related issue, from installation and maintenance to repair and emergency service.
Services We Offer
With a wide range of services, we cater to all your heating and cooling needs:
- Heating Services: From furnace installation to repair and maintenance, we provide top-notch services to keep your home warm and cozy during the harsh winter months.
- Air Conditioning Services: Our team is trained to handle all aspects of air conditioning, including installation, repair, and maintenance, to keep your home cool and comfortable during the summer.
- Indoor Air Quality: We specialize in improving indoor air quality, ensuring a healthier living environment for you and your family.
- Plumbing Services: Our expert plumbers are trained to handle all your plumbing needs, from leak detection to fixture installation and repair.
- Sheet Metal Fabrication: We offer top-quality sheet metal fabrication services for custom metalwork, ductwork, and more.
Financing Options
At O'Donnell Heating & Air Conditioning, Inc., we understand that investing in a new HVAC system can be a significant financial burden. That's why we offer financing options to qualified customers, making it easier to upgrade to a more efficient and comfortable home.
Why Choose Us
With years of experience and a long list of satisfied customers, we are the go-to choice for heating and cooling services in the Western New York area. Here are just a few reasons why:
- Factory-Trained Technicians: Our technicians are trained by the industry's leading manufacturers to ensure that every installation, repair, and maintenance visit meets the highest standards.
- Award-Winning Service: We've received numerous awards and accolades from the industry, a testament to our commitment to quality and customer satisfaction.
- 24/7 Emergency Service: We understand the importance of having a functioning HVAC system, which is why we offer 24/7 emergency service to get your home back up and running quickly.
Join the O'Donnell Team
Are you passionate about delivering exceptional customer service and working in a fast-paced, dynamic environment? We're always looking for motivated, experienced individuals to join our team. Visit our careers page to learn more about the opportunities available and start your new career today.
Positive Customer Service
The reviews from O'Donnell Heating and Air Conditioning demonstrate exceptional customer service. Multiple reviewers praised the professionalism and friendliness of the staff, from the initial estimate to the installation process. Many reviewers mentioned the quick response times, punctuality, and excellent communication throughout the process.
Installation and Quality of Work
The majority of reviewers praised the quality of the work performed by O'Donnell Heating and Air Conditioning. Many highlighted the efficient installation process, with some reviewers noting that the work was completed quickly and to a high standard.
Some Minor Issues
One reviewer (Carl Grossi) mentioned a negative experience with the initial estimate process, stating that the representative seemed inconvenienced by a request for their father's phone number. Another reviewer (Christopher Keller) had no issues with the installation or service.
