Your Comfort Is Our FIRST Priority
At ProMag Energy Group AC & Heating, we pride ourselves on being Orlando's go-to experts in air conditioning, heating, and ventilation services. For over 35 years, we have been dedicated to providing top-notch HVAC solutions to homeowners throughout Florida. Our commitment to delivering exceptional service, unparalleled expertise, and unmatched customer satisfaction has earned us a reputation as one of the most trusted HVAC companies in the state.
Our Story
Our journey began in 1988, and since then, we have been driven by a passion to provide the highest level of comfort and indoor air quality to our customers. We understand that the Floridian climate can be challenging, and that's why we're dedicated to providing reliable, efficient, and eco-friendly HVAC solutions that cater to the unique needs of our customers. Over the years, we've honed our expertise in AC repair, installation, maintenance, and replacement, and we're proud to say that we've earned a 4.9-star rating on Google Reviews, with over 1064 satisfied customers!
Our Services
At ProMag Energy Group AC & Heating, we offer a comprehensive range of HVAC services designed to cater to the unique needs of our customers. Our expert technicians are certified, licensed, and trained to provide:
- AC Repair and Installation
- AC Maintenance and Tune-ups
- Heating Repair and Installation
- Heating Maintenance and Tune-ups
- Air Duct Cleaning and Sealing
- Air Quality Assessment and Improvement
- HVAC Installation and Replacement
- Furnace Repair and Installation
- Gas Furnace Repair and Installation
- Heat Pump Repair and Installation
- Thermostat Installation and Repair
Why Choose Us
So, what sets us apart from the rest? Here are just a few reasons why customers choose ProMag Energy Group AC & Heating:
- 24/7 Emergency HVAC Services
- Same-Day AC Repair
- 100% Satisfaction Guarantee
- Financing Options Available
- Extended Parts Warranties up to 10 Years
- Certified, Licensed, and Trained Technicians
- Unparalleled Customer Service
Our Promise
At ProMag Energy Group AC & Heating, we promise to deliver exceptional service, unparalleled expertise, and unmatched customer satisfaction. We're committed to providing our customers with the highest level of comfort, indoor air quality, and energy efficiency. Whether you need AC repair, installation, or maintenance, or heating solutions, we're here to help.
Overall Experience
The reviews are mixed, with some customers having positive experiences with ProMag Energy Group, while others have had negative encounters.
Positive Experiences
Some customers have reported positive experiences with ProMag Energy Group, citing prompt and professional service from technicians like Bre, Brian, Brandon, and Fred. These technicians were knowledgeable, courteous, and efficient in their work. Some customers have been using ProMag for years and have had great service, praising the company for their quality materials, equipment, and workmanship.
Negative Experiences
However, other customers have had negative experiences with ProMag Energy Group, citing poor customer service, dishonest business practices, and unprofessional behavior from some technicians and customer service representatives. Some customers have reported being ripped off, having to deal with rude and unhelpful representatives, and experiencing delays and miscommunications with appointments and services.
Common Issues
Some common issues that arose from the negative reviews include:
- Poor customer service and unprofessional behavior from some representatives
- Dishonest business practices, such as overcharging for parts and services
- Delays and miscommunications with appointments and services
- Unreliable and untrustworthy technicians and customer service representatives
- Failure to honor warranties and commitments
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